Published on Oct 11, 2018

Hello, I'm Agent K, currently a healthcare professional working at a hospital in Singapore. 

For a long time, I've been suffering from a very bad acne condition... and when I say very bad, I really mean it.

Look what my face look like in June 2018:

Acne Before Treatment at Apple Queen Beauty
Acne Before Treatment at Apple Queen Beauty

As I said, I wasn't exaggerating. Beyond the obvious acne, I also have a lot of whiteheads around my face, blackheads around my nose area and huge pores around my T-zone area. I tried to go for many different facial therapists to do something about it but nothing seems to work. I fetl especially helpless beause my wedding is in a few months time and I really didn't want to look like this in our wedding photos. 

So I decided to google and see if anyone can help me. I came across Apple Queen Beauty on Beauty Undercover and the many "miracles" she created such as Agent S

Acne Before Treatment at Apple Queen Beauty
Improved Skin from Acne After Treatments at Apple Queen Beauty

and Student ZP who recovered from her acne 

Acne Before Treatment at Apple Queen Beauty
Improved Skin from Acne After Treatments at Apple Queen Beauty

after facials with Apple. I felt that the sharings were genuine, honest and detailed and so decided to take a leap of faith. I made an appointment with Apple. 

I'm super glad I did so. Unlike other facial therapists I've been to, Apple was very warm, friendly and welcoming when I first saw her. She examined my face and recommended me the right treatments that would best benefit my skin. Although her extraction was painful, it was the most thorough I ever had and left my face feeling very clean.

As a result, my skin improved leaps and bounds under her care.

Acne Before Treatment at Apple Queen Beauty
Acne Before Treatment at Apple Queen Beauty

I couldn't believe it but within one facial, I could already see visible improvements on my acne problem. 

Four facials later, this is how my face look like now: 

Improved Skin from Acne After Treatments at Apple Queen Beauty

#nofilter

Amazing right? The transformation is so big that I couldn't believe it myself. I can FINALLY take prewedding photos without feeling bad about myself and be the beautiful bride my fiance deserves. I'm very grateful to Apple for helping me achieve this transformation. Hence, when she asked if I mind sharing my experience with Beauty Undercover readers, I was more than happy to say YES! 

If you are keen to find out what a usual facial with Apple is like, read on below.

Apple Queen Beauty is located in International Plaza. It's not the most atas shopping centre but very convenient to get to via Tanjong Pagar MRT. 

I don't usually have to wait because Apple spaces out the appointments such that there is sufficient time for all customers. When I first arrived, she will guide me to a treatment room and provide me with the stuff to change into. She will then cover me with a blanket to make sure I am kept warm.

Step 1: Cleansing


Apple will then embark on the first step: cleansing. 

Facial Cleansing at Apple Queen Beauty

The first thing she did was to remove my makeup with a gentle makeup remover. 

Facial Cleansing at Apple Queen Beauty

Next, she applied a special cleanser suitable for sensitive skin like mine

Facial Cleansing at Apple Queen Beauty

and massaged it all over my face to dislodge the remaining makeup and dirt.

Facial Cleansing at Apple Queen Beauty

After removing the cleanser, she applied a sea salt scrub to exfoliate the skin.

Facial Cleansing at Apple Queen Beauty

This removes dead skin cells more effectively and reveals a brighter skin layer below.

Facial Cleansing at Apple Queen Beauty

Step 2: Extraction


Following that, Apple did extractions starting from forehead and slowly moving down to cheek and chin area.

Extractions is Apple's signature specialty; so far, NO ONE ELSE performs extraction as thorough as she does, which is possibly a reason why my skin recovered so fast under her. 

Facial Extraction at Apple Queen Beauty

Sometimes, I have small pimples on my neck area, but Apple will make sure that all the oil seeds and dead skin are removed. 

Apple is very knowledgeable as she can identify immature spots that are not recommended to extract and leave them alone.

She will however use different tools like this for the more surface whiteheads

Facial Extraction at Apple Queen Beauty

or this when she needs to go in slightly deeper

Facial Extraction at Apple Queen Beauty

to coax the whiteheads and blackheads out.

Facial Extraction at Apple Queen Beauty

She may even use needles to remove stubborn oil seeds deep beneath. 

Facial Extraction at Apple Queen Beauty

Although the extraction can be a little painful, I will endure it as it is worth the pain at the end of each session. 

Facial Extraction at Apple Queen Beauty

Step 3: Hydration and Anti-inflammatory Protection


After extraction, Apple cleans my face with a toner-soaked cotton pad to kill any residual germs and reduce inflammation. 

Facial Extraction at Apple Queen Beauty

Similar to what Student ZP had, Apple applied the famed Apple Stem Cell Face serum on my face. This serum cost quite a bit and includes a lot of essences to help repair and moisturize the skin.

Apple Stem Cell Serum at Apple Queen Beauty

It is now the perfect time to apply the serum with my pores open after extraction.

Apple Stem Cell Serum at Apple Queen Beauty

For the next step, Apple used the Electroporation machine and lightly tapped my face. Each tap feels like some form of electricity zapped my face; it is okay on some areas but can be a little painful on the sensitive parts. 

Electroporation Machine at Apple Queen Beauty

You can see I didn't enjoy this part as much as small electric pulses are emitted to disinfect the skin. On areas where a lot of extraction was done can be more painful. Luckily, I only needed to endure for a minute or two. 

Electroporation Machine at Apple Queen Beauty

On top of increasing penetration of the apple stem cells, this also kills any residual bacteria on my face, something I really need. 

After all the pain, Apple offered to do simple trimming of my eyebrows which I'm really grateful for. 

She then applied the signature mask for this facial: the Witchhazel Soft Mask enriched with Hyaluronic Acid, Vitamin B5 and Chamomile. This combination helps to calm the skin, improve its natural defences and retain the moisture for clearer complexion and faster skin regeneration.

Application of Mask at Apple Queen Beauty

I love the feeling of the mask on my face as it was very cooling.

Application of Mask at Apple Queen Beauty

I was left to rest for about 20 minutes to let my skin enjoy the benefits. 

Application of Mask at Apple Queen Beauty

When the mask has hardened, it was time to remove it.

Application of Mask at Apple Queen Beauty

That wasn't the end of masking. 

Apple put on yet another intensive sheet mask. This is once again similar to what Student ZP has: the one that contains Majoram Oregano, Chamomile, Betaine and Aloe Vera to sooth irritated skin and improve the skin's immune system.

Application of Mask at Apple Queen Beauty

Using an ultrasound machine, she moved in circular motions to ensure deep penetration for 10 minutes.

Application of Mask at Apple Queen Beauty

Finally, the mask is left to set before it is completely removed.

Application of Mask at Apple Queen Beauty

That's the end of my facial with Apple.

Improved Skin from Acne After Treatments at Apple Queen Beauty

This is how my face looks like now, post facial with minimal redness.

Pretty good considering that she did such a thorough extraction... and definitely a vast improvement over my skin condition a few months ago. 

Acne Before Treatment at Apple Queen Beauty
Acne Before Treatment at Apple Queen Beauty

Overall Thoughts


I thank my lucky stars for helping me discover Apple because she literally saved me (and my wedding photos). No matter what makeup I put previously, my face will still look splotchy due to the acne. Now, it is so much smoother that normal makeup can cover much of my blemishes. 

It doesn't mean that I don't break out anymore; I still do but they have reduced dramatically and the situation is largely controlled after going for Apple's facials regularly. In fact, she always rescues me and stops the breakouts in time whenever they occur.

Results aside, I really like Apple. Unlike those therapists who are only keen to earn money from you, Apple is really genuine in helping her clients. She doesn't put us down and instead shares her knowledge on products and habits to improve my skin condition. During one of the sessions, she even gave me a black clay mask free of charge to clear any impurities and brighten teh skin tone when she knew I was going to take my pre-wedding photos in the next few days.  

Thank you Apple for caring and changing my life! :)

Definitely a facial therapist I know I can trust for life.

Keen to give Apple Queen Beauty a try? 

They are having the following promotion just for Beauty Undercover readers:

66% off Vitamin B5 Face Treatment NOW $139 (UP: $319)

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