10 reasons why Chez Vous Hideaway is Beauty Undercover Reviewers' Favourite Hair Salon of 2021

Published on Jan 01, 2021

Tucked away on the 14th floor of Ngee Ann City Tower B, Chez Vous Hideaway offers the perfect respite from the hustle and bustle of Orchard Road. From Instagram-worthy decor, to luxurious treatments, a 100% transparent pricing structure as well as a team of highly professional stylists, Chez Vous Hideaway sure knows how to pamper its customers!

Read on to find out exactly why this gem of a salon has won the hearts of so many Beauty Undercover Reviewers to become voted their favourite new hair salon of 2021.

1. Unique 2-in-1 concept of Hair Salon + Spa


We all know that first impressions are important and Chez Vous Hideaway is definitely able to leave a lasting one! Beauty Undercover Agents who have been to this exclusive escape share that they love the stylish decor and unique concept.

Customer Review of Chez Vous Hideaway

In case you were thinking: "jellyfishes?", you read that right. Instead of staring at a blank ceiling or exposed pipes along the wall while getting your hair washed, the Wash Cave at Chez Vous Hideaway has animated jellyfish bobbing up and down, treating you to a virtual underwater display. They've recently upgraded it to a waterfall and even outer space to spice up your hair wash just that bit more. 

To top it off, the "indulgent head massages" that comes with the hair wash are also to die for!

Customer Review of Chez Vous Hideaway

 Eyes, hair and scalp - they all get a treat! 

2. Most Instagrammable Salon in Singapore


Did you know Chez Vous Hideaway has been crowned "Singapore's most Instagrammable Hair Salon" by Her WorldFemale MagazineWomen's Weekly and Channelnewsasia. In fact, the salon features not one, not two, but SEVEN Instagrammable zones you can take pictures in so you can show off your new hair (and the new hair salon) to your friends. With a variety of themes such has colourful walls, neon lights, vintage wallpaper, floral backdrop and minimalistic interior, there is something for every mood or preference. 

Instagrammable Backdrop and Decor at Chez Vous Hideaway
Instagrammable Backdrop and Decor at Chez Vous Hideaway

What's more, you won't have to feel paiseh (embarrassed) about taking too many pictures because photo-taking is highly encouraged at Chez Vous Hideaway!

Agent Colette shares that the staff there were even nice enough to be her personal photographer for a bit!

Customer Review of Chez Vous Hideaway

Check out some of the photos the staff here have taken for customers.

Instagrammable Backdrop and Decor at Chez Vous Hideaway
Instagrammable Backdrop and Decor at Chez Vous Hideaway
Beautiful Decor at Chez Vous Hideaway

If you ask us though, our favourite spot in the salon is undoubtedly the perfume gallery. The lighting is great and the background just looks so out of SG!

Don't believe us? Here're some shots of @cherzinga after her beautiful hair colour

Instagrammable Backdrop and Decor at Chez Vous Hideaway
Instagrammable Backdrop and Decor at Chez Vous Hideaway

3. First-timer or Regular, You'll be Well Taken Care of!


We know that it can get stressful and daunting to go to a new salon. Sometimes, you might have to stand awkwardly while waiting for someone to assist you. Other times, you might not know how to effectively communicate your desired hairstyle to a new stylist. With Chez Vous Hideaway, Beauty Undercover Agents have shared that you wouldn't need to worry about any of these. 

Customer Review of Chez Vous Hideaway
Customer Review of Chez Vous Hideaway

Both Agents were first-time patrons. From their reviews, it's clear they will be going back for a second visit soon!

4. Stylists Give Honest Advice Based on Your Hair (Strictly No BS!)


Firstly, let's address the elephant in the room. Sometimes, you know that you can't take hair stylists' advice word for word because you're worried they may simply be trying to get you to purchase additional products or treatments. This is why it's such a huge blessing that at Chez Vous Hideaway, the stylists are not only extremely knowledgeable when it comes to hair, they are honest as well.

Customer Review of Hairstylist Service at Chez Vous Hideaway
Customer Review of Hairstylist Service at Chez Vous Hideaway

Like Agent Miral and Jasmine mentioned, with that level of honesty and professionalism at Chez Vous Hideaway, you can rest assured that the stylists are giving you real advice based on your specific hair conditions and not because they are trying to hardsell their products or services.

Customer Review of Hairstylist Service at Chez Vous Hideaway

This only goes to show that their stylists really care for clients' hair and want to help them look amazing. This is also probably why the stylists at Chez Vous Hideaway are able to win the trust and loyalty of so many!

5. Their Colouring Treatments Are AMAZING!


Pictures speak louder than words, so we'll let this picture that Agent Sherill shared speak for itself!

Grey Hair Colour at Chez Vous Hideaway
Grey Hair Colour at Chez Vous Hideaway

The "perfect balayage" Sherill got at Chez Vous Hideaway didn't just win her heart, it also won her friends' praise when she shared a picture of her new hairstyle on social media. 

Lavender Pink Hair Colour at Chez Vous Hideaway

This Agent who also got her hair coloured at Chez Vous Hideaway, also shared her positive experience with us.

Customer Review of Chez Vous Hideaway

This colour certainly looks super classy and stylish! We can see why she was so satisfied with the result.

As much as the colours above look vibrant, HideAway is actually best known for their Chocolate Cake inspired colours - like this one for Agent Amanda.

Brown Hair Colour at Chez Vous Hideaway

Don't worry if chocolate cake is not your style because there're more! You can check out their selection of food-inspired hair colours and pick your own unique yummy hair colour. Ondeh-ondeh or milk tea hair, anyone?

6. Impeccable Service & Stylists who Go the Extra Mile


You can really tell that the stylists at Chez Vous Hideaway are extremely dedicated and really care about their clients by the way they go the extra mile to improve their clients' experience at the salon.

Customer Review of Hairstylist Service at Chez Vous Hideaway

All stylists here are recruited only after careful selection to make sure that they are crème de la crème of the hairdressing industry in Singapore.

Customer Review of Chez Vous Hideaway

As you can see, their skill and service shows through in almost every review posted on Beauty Undercover.

Customer Review of Hairstylist Service at Chez Vous Hideaway

It's rare to find stylists who are willing to stay past opening hours to perfect their last creation but not in the case of Chez Vous Hideaway. Don't we all love a patient and dedicated stylist?

7. Stylists Who Are the Best at Saving Previously Messed Up Hair


Many of us have experienced the frustration of having to live with a bad perm or a failed dye job. Beauty Undercover Agents who have had the same problem have revealed that Chez Vous Hideaway is THE place to go to if you ever need to fix a screw-up.

Customer Review of Chez Vous Hideaway

Not convinced? Agent GoodHairday has a similar story of having her hair rescued at Chez Vous Hideaway after her uneven DIY hair colour. 

Customer Review of Chez Vous Hideaway

8. All Their Staff are Just So Nice & Welcoming


Apart from hair stylists, who make up the bulk of your experience at a salon, the other staff including receptionists and technicians also contribute to a good overall experience. Besides raving about how good the hair stylists are, there have been numerous compliments for the rest of the staff at Chez Vous Hideaway as well.

Customer Review of Chez Vous Hideaway
Customer Review of Chez Vous Hideaway

Don't be surprised to see other stylists (not assigned to you) proactively helping out during the process because the teamwork here is just that amazing. With such a strong and supportive team, it is no wonder why customers here are often treated to the best possible service from start to finish. 

Customer Review of Chez Vous Hideaway

9. Prices Are Like the MOST TRANSPARENT EVER


At this point, many of you must be wondering just how much this amazing, luxurious experience will cost you. The answer? Not a lot! Chez Vous Hideaway prides themselves on their standardised and transparent pricing structure with a strict “no packages and hardsell” policy. They offer only 4 simple and straightforward bundles: 

  • $199 for Cut + 1 other service,
  • $299 for Cut + 2 other services,
  • $399 for Cut + 3 other services,
  • $499 for Cut + 4 other services.

Keratin Treatment, Perm, Rebonding and Scalp Growth Factor have an additional $99 add-on but that's about it. Do, however, note that these prices are subject to a 7% GST.

This means you're able to choose usually pricier treatments such as Tokio Inkarami without paying a hefty sum. And. this price also includes complimentary value-added services such as a welcome drink, bond-strengthening hair shots, opening and closing massages, a plasma-powered scalp rejuvenation procedure, and more.

Customer Review of Chez Vous Hideaway Price
Customer Review of Chez Vous Hideaway Price

With all these luxurious services packed offered in a single visit, it is no wonder that both Agents found every cent spent at Chez Vous Hideaway worthwhile!

10. You Always Have a Good Time There


From what we have gathered from the reviews of Beauty Undercover Agents, getting their hair done at Chez Vous Hideaway is always a good experience. Not only do they leave the salon with amazing-looking hair, they also thoroughly enjoy the process. This is important as the process can often take up to several hours. If you're spending this long at a place and paying for it, you had better be having a great time.

Customer Review of Chez Vous Hideaway

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Customer Review of Chez Vous Hideaway

It seems like this out-of-the-world experience is something you can only get at Chez Vous Hideaway. It's no wonder that Agent Cindy was initially reluctant to share this gem of a find with the rest of us!

Keen to read up more about Chez Vous Hideaway and which stylist to look for?

Read up more about Chez Vous Hideaway here!

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