Description starts here...
Loves
- Central and heartland locations
- Relaxing ambience
Not-So-Happy-With
- Pushy personnel
- Inconsistent level of skill among therapists
- Questionable sales tactics (charging for a more expensive service when a cheaper service is administered, going ahead with more expensive service without prior permission)
Wide Variety of Services
I've been with Avone for almost 7 years, I like how they have a wide variety of services that I can get it done in 1 salon (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Affordable Lash Perm last 2 months
I came across their ads for lash perm $38, was not expecting results to for 2 months. Very happy and satisfied with the results. Will come back (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Multiple outlets is fake
Always advertising that they have many outlets across the country and you can go to anyone of them. But if you sign up for package at one outlet, the other outlets keep rejecting you and ask you to go back to the one you signed up for. Lol. Happened to me twice already and they will check your package details first to see which outlet you signed at. (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
$580 skin tag removal with pen @JEM
I felt cheated to pay $580 for poking my neck treatment with a skin tag pen. The pen cost $80. I don’t even want to give 1 star rating. Please avoid this company. It’s not worth it. (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Unsatisfactory
went there for gel mani pedi. Pedi - did not even buff my dead skin properly, the heels of my feet still felt rough and quite tough. Mani - some of my cuticles were not cut properly, and some even BLED. A simple google search will show you the dangers of having damaged cuticle, and yet this salon cant even do something so basic properly. How to do business like this? And mind you, it was very expensive service as compared to a regular nail salon where I could get better service. Mani was $40 while Pedi was $78. After paying so much, I still get bleeding cuticles, improperly cut cuticles and a half-assed buffed heel. Please never ever patronise this place.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Pushy service attitude
I regretted signing up a package with them. Every single facial session, they will try to charge some extra ampoule costing $48 each or push more packages that are expensive and irritate me until I asked them why every single facial session need to sell me some extra, I just wan to finish my sessions and leave. Totally hate their pushy service attitude. Sometimes they sell u some extra new facial and if u don't sign their package, they will reverse their attitude and try to make u to buy new package.
Review verified with receipt
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Dear Liz,
Thank you for your feedback.
At Avone, we regard customer satisfaction and service quality as top priority. Therefore, we are concerned by your feedback.
We would like to look into the matter should you be able to furnish us with more details. Would you be able to email your contact details to customer_service@avone.sg
Thank you and have a great weekend ahead.
Amanda
Registered User
Im satisfied with the treatments
My mum did brow embroidery and was given a 10 sessions of facial which we later upgraded to the VIP one that has 20 sessions. (Becos 10 sessions are not enough for my oily and pimply face to clear up…which I personally find it true as compared to previous facial salons i’ve been to )
The Treatment (8 out of 10)
Each session took about 2 hours : Cleansing > Steaming > Sucking of pores with machine > Picking out dirt from pores (the most painful process) > Mask > Neck and upper back massage to end off the session
I had oily Tzone and constant break out on the cheeks and neck 2 years back. During the sessions, after cleansing the face, the therapist will meticulously help to pick out dirt from clogged pores – my face was so bad it sometimes took them about 40mins to an hour. (Skills defers according to different therapist, I love Glen from Avone, The Central).
By cleansing the pores is to allow my face to be able to absorb the other products later on, in fact the therapist know which areas on my face to squeeze and not to, to prevent pimple outbreak or scars. All the therapists are well-informed with good knowledge on various skintypes and facial products, even though the skills may differ.
And so far, after 2 years, my face has indeed cleared out with no scars on my cheeks ! My Tzone has significantly cleared up…
The Environment (6 out of 10) :
The Central outlet is rather small, there were two times whenwhen I had to share a room with another lady even though there were a curtain in between us, the therapists have to open and close the curtain everytime they move to a sink at the back of the room.
On usual situations, one room per costumer, the room is pretty cozy. It may be too cold for some of us, however the store added heated mat and thicker towels to cover us.
Hard sell : (Depends on therapists)
They have a series of facial cleansing products and serum from Sensual. which I have bought and found the effect so-so on me. I like it when the therapists are understanding whenever I tell them I don’t want to buy – eventually I still succumb to the thought that the products can make the treatment more.effective which I believe so! The products which they are selling are used during the facials sessions.
After stopping for facial for almost 1 year since the 20 sessions ended. I will probably still patronize Avone if I have the opportunity ! Overall, Im satisfied with the treatments.
Review Approved by Beauty Undercover
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.