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COVO Japanese Hair Salon @ Katong

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5 months left

$20 OFF AFTER THE REVIEW ON THE NEXT VISIT

Haircut, Colour, Perm, Men, Straight, Styling, Treatment

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“I believe that the best hair salon is a place where customers can relax, recharge and be pampered while their hair is carefully taken care by hair professionals. By selecting only great hairstylists, using only the best chemicals we know and giving each customer ample personal space, I hope to create this ideal experience for all of COVO’s customers.“

Mizoguchi Manabu
Founder of COVO Hair Salon

Overview

From its flagship salon in Keong Saik Rd, COVO has now opened a second salon in Katong. The decor and the feel is very similar to the flagship with semi-private spaces and spacious design that is so rare in Singapore these days.

There is even enough space for young moms to keep the stroller beside you and even space to change your toddler, making this one of the most family friendly Japanese salons we know.

Aside from its excellent and relaxed ambience, every customer here is attended to exclusively from start to finish by an experienced Japanese hairstylist. This means that you will get the most personalised service and complete your hair service quicker as you won't have to wait around or get passed around to the next available hairstylist. It also means that your hairstylist is more accountable for the outcome of your hair so the results here tend to be more satisfying.

We also like that there is usually a translator at the reception. Most Japanese stylists here can speak rather fluent English but it always feels safer to know that you can request for a translator for a more nuanced hair request!

Aside from COVO’s high level of service, we would highly recommend their wide range of treatments carefully sourced and brought to Singapore by founder Mizoguchi! Dissatisfied with the quality of perm lotion, rebonding lotion and treatment, Mizoguchi researched deeply into various hair chemicals and worked closely with Japanese haircare companies to handpick only top quality treatments to bring to Singapore. The result – Treatment lotion that is more effective as it can be customized to each customer's hair condition… of course their carbonated spring water, carbonate spa foam and steamer that clarifies the scalp and increase blood circulation probably helps as well!

Overall, a great hair salon to try if you haven't stepped into a Japanese hair salon!

P.S. They have just introduced a new Must-Try Treatment NOV and Eclasta. Ask the stylists more about them!

Members' Privileges

Beyond attractive prices, COVO Japanese Hair Salon offers a complimentary member loyalty program to reward customers who return for more services!

Membership Fee: Free

Membership Benefits: Dependent on Membership Tiers

Silver Members

  • Earn 1 point every visit
  • 10% off on second and third visit within 3 months from the previous visit
  • 20% off when you introduce new customers

Gold Members

  • Earn 1 point ever $50 spent
  • Free ECLASTA Treatment / Head Spa in your birthday month
  • 20% off all hair services in your birthday month

Platinum Members

  • Earn $50 voucher with every 10 points
  • Free ECLASTA Silky Treatment in your birthday month
  • 30% off all hair services in your birthday month
  • 15% discount for all hair products
  • 20% off for all new services
  • Family members enjoy same benefit as the main

How to get promoted:

  • Visit the salon 4 times for Silver Members to upgrade to Gold
  • Spend $2,000 SGD for Gold Members to upgrade to Platinum

Don't forget to redeem these perks if you do come back for a visit!

 

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How Much Do They Cost

* Price effective from 1 Dec 2022 onwards. * Price are GST exclusive. * 2 menu selected = -$10 * 3 menu selected = -$20 (not applicable on 'Others' menu, Care Colour, Care Digital Perm and Rebonding.)

Loves

  • Semi-private area gives each customer more space and privacy
  • Each hairstylist attends to the customer from beginning till the end
  • COVO's hair philosophy is to deal minimal damage to hair as much as possible while still ensuring that customers achieve their desired hairstyle
  • Experienced and friendly hairstylists
  • Some stylists here are fluent in English and have experience hairdressing for Caucasian customers!
  • Good for haircut and Keratin Treatment
  • Attentive service
  • Loyalty program that allows you to accumulate points across COVO and KJStudio to redeem gift vouchers

Not-So-Happy-With

  • Not close to an MRT
  • Easy to miss the entrance if you weren't paying attention
  • Pricier than the usual hair salon
  • Some of the Japanese stylists are not as fluent in English yet

What Other People Say

Loving It
20
Happy
4
So-so
Discontented
Disappointed
1

Gloria

February 12, 2022

Service

Review for Cyndy

I had a great experience with Cyndy at Katong Cova. As I had a knee surgery recently, she helped me up & down the hair wash chair & was very caring. Also very happy with my keratin treatment. Love the ambience, advice fm Cyndy . Appreciate the ‘ no hard sell’ like other salons . I’m going back for my colour & treatment. Thank you . Happy to find Cova by accident. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Thank you so much for visiting Covo Katong, and I appreciate you for taking the time to share your review. I am happy to serve you and glad you like the keratin treatment. I’m looking forward to seeing you again.
Feb 13, 2022
 
CJ

COVO Japanese Hair Salon @ Katong

COVO Japanese Hair Salon @ Katong

Bidhya Lim

January 09, 2021

Lovely experience, with skilled stylists

I've been going to Covo for around 2 years now & I've never been disappointed! This time round, I was taken care of by Irene, who is a talented stylist, but more importantly, a stylist who listened carefully to my hair concerns & made sure that my needs were met. Such a rejuvenating & pleasant experience.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Jane Wakerman

December 09, 2020

Quality hair stylist

Clear information, clean premises, and very professional hair stylist who can magically transform my “mop” of hair into a suitable coiffure to fit my face and lifestyle.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Winston

August 05, 2020

Salon review

Review for Sara

Nice and stylish hair cut by Sara

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Michelle Teo

October 16, 2019

Came for the Eclasta Hair Treatment

Review for Kei

Read about the hair treatment from beauty undercover. Kei is friendly. He gave good recommendations for future hair treatment and is not pushy when selling products. The price for hair treatment is affordable and a good experience.

 

 

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Tan Ee Han

July 15, 2019

Heavenly head spa!!

Read about the highly recommended head spa by Rumi from one of the beauty undercover reviews and decided to give it a try since I’m a big fan of spas and massages Arrived just in time for my appointment and Rumi was waiting for me. The salon wasn’t too crowded and I really like the end to end service by the same hair stylist. Shared with her the frustration and woes of my hair which was dry and the limitation of the different styles that I can wing due to my square jaw line. Rumi was nice and patient and share with me her views and recommendation. The action plan was to do a haircut, coloring, head spa and treatment. I trust her professionalism and leave it in her good hands. I like the color that she selected for me. Very natural and not too bright. The head spa was heavenly. I don’t know how she does it but I think I knock out during the entire hair wash process. She later told me that she washed my hair 4 times!! So my scalp is now squeaky clean.. the strength of her fingers on the scalp is right on point and the massage was good. So good that I was thinking to myself that I should bring my hubs and sister the next time. My overall experience with Rumi was a pleasant one. She asked me to go back in 3-4 wks time so that she can further do perm for my hair after it’s grown abit longer. Looking forward and of course, a head spa is a must do for next visit!!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Kaye Fang

May 24, 2019

Eyeslash Extension Experience @ KJ Studio Katong Branch

It was my first time do natural single eyeslash extension at KJ Studio Katong and found it through IG advertisement. So far i was quite satisfied the beautician Linh’s services as she is a quite professional, attentive and skilful person, I wouldn’t feel any uncomfortable after did it although this is a first time I did it at this salon and first time to tried Linh beautician’s service. Thanks to make me have a good experience and will try her touch up service on next time! ? p/s: Sorry, I can't found the KJ Studio Katong branch at the Salon selection, so I just choose the east coast place salon.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Jo Lee

April 23, 2019

Very damaged hair and hopeless!

Review for Kei

I wanted to experience the japanese salon and their hairstylist, so I went browsing through beauty undercover website and decided to go to covo. On the first day, It was impressive. They asked me to fill in a form where there are few questions in regards to concerns about my hairs. So I was appointed with Kei as I wanted to have their best stylist prior to it. First meeting with kei, was great! I had discussion with him that want to have colour, rebonding and cut, but I also told him that I do not want to have flat hair. He explained rebonding will end up give me flat hair, so I decided to give follow his suggestion not to have it. He suggested : 1st appointment to have highlight instead to give dimension to my hair so that It does not look flat 2nd appointment to have treatment that make my hair soft and hair cut. So I agree with kei, after all he is the top specialist and the manager of the covo katong, I trust he will do best. As my hair is originally black, so he mentioned to me using bleach when he did highlight and I am ok with it. It came out nice but after I reached hime, I felt that It was too light to my comfort as due to my professional of job. When I went back for my second appointment with kei, 5 days later, Kei felt apologetic and gives suggestion to darken the highlight. However, maybe due to timing constraints, he gave suggestions, treatment and cut and come back again to fix the highlight. So, I once again, agreed to his suggestion. So the second appointment was treatment and cut. He did mentioned that treatment will make my hair even look lighter in colour. So I gave a shot, I was thinking “treatment of hair” can not be so bad and since my hair already underwent “bleach due to highlight”, I thought I should just go for treatment first. In the process, I asked him what name of the treatment, is it keratin? Kei told me it is NOV treatment. Well I thought maybe it is special treatment that can make my hair soft and can gives better conditions to my hair, again since I just had bleached highlight 5 days ago. He started to use hair ironing and I was uncomfortable but I kept trusting him and he proposed to have 2 times treatments for better outcome, so I still trusted him and went ahead. After 3 hours and 2 NOV treatments, finally done. When I reached home, my hair smells like burned smells and the colour of my hair some parts was yellow like “corn yellow color”. I am upset and devastated. NOV treatment is actually same process as rebonding and it is not usual hair treatment where after you are done and your hair feel soft and moisturised. I felt hopeless now and I don’t really know how to fix my very damaged hair. Kei indeed mentioned that “after treatment”, my hair will look much lighter, but when I recalled back what he said, “lighter”, it is actually not the same definition as what the outcome is. My hair indeed looks lighter in colour, but due to the process of NOV treatment. (Which is using flat ironing and almost similar to rebonding process). It is the heat that caused the damanged of hair that resulting the hair becomes lighter like “corn vegetable hair yellow colour” Honestly I am not blaming kei, I felt it is huge misunderstanding and unclear expectation / communication. NOV treatment, was actually somehow similiar to rebonding and he should just give better judgment that it will damage hair that has been bleached. Instead of explaining “make my hair looks lighter in colour”. My expectation from 1st appointment was actually not having rebonding and I agree with him, but I wonder why NOV treatment? He even suggested twice of NOV treatment so my hair was ironed by him twice during the process. I have been crying whole nights as I am hopeless and It is really huge misunderstanding that caused me devastated and a big hole on my pockets. I am coming back to kei for my third appointment to fix the colour of my hair and hopefully, my last hope of him, can really lift me up and he can save my hair. Kei, please help me!

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Dear Jo,

Thank you for visiting COVO Katong. We are so sorry to hear that your recent experience with us wasn't a good one. We are glad that you liked the first colour (though it was a little bright) but am sorry to hear that the NOV treatment wasn't to your liking. Just to clarify, the treatment is not rebonding. NOV Treatment is a hair treatment, whose main purpose is to remove frizz rather than straightening. In fact, the straightening effect is minimal, which is why it is best recommended for ladies looking to reduce frizz without reducing volume or straightening too much. It works by applying the nutrient-enriched treatment on top and sealing the ingredients into the hair by ironing. Hence, the ironing step is merely to increase absorption of the ingredients rather than straighten the hair. The heat however does cause existing hair colour to lighten, the same way styling / ironing your hair does. Kei tried to explain as much as he could, however, we understand that the communication was not thorough enough, causing some unhappiness. He is very sorry that the experience was not as enjoyable for you. We will communicate with you further in private to see how we can resolve the issue but here, we would like to apologize sincerely once again. Thank you for sharing the honest feedback and we will continue to work on our communication and explanation to prevent such issues from happening again.

Warm Regards,
Team COVO

Apr 25, 2019
 
N

NULL

Registered User

Joyce Quek

November 26, 2018

Hair color and silky treatment

It was my first time to Covo Katong and was conveniently located opposite Katong I12. Asako was my hair stylist on that day. She is a friendly and pretty lady who knows exactly what I want and not to mention she speaks perfect English too. I gave her some pictures for reference and she gave me her honest opinion of which Color is suitable for me. The hair Color turned out exactly the same Color as the picture that I have shown her. She even gave me a nice shoulder massage for my aching shoulders. I have received compliments from my friends and family for my new hair Color. I will definitely come back for their hair services again!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Dian

September 29, 2018

Hair reborn

Review for Kei

My first time having a keratin treatment. My hair and myself is loving Kei’s expertise in taking care of my hair throughout the process. Will return for sure!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Sherry Goh

July 17, 2018

Great!

Review for Mizuho

It was my first time at this salon and I'm really happy with the service by Mizuho. She was able to give me good advice on my hair and also on the colour selection. I initially wanted to go with another colour but she has advised that it would require bleaching (which i don't want). She then later suggested another colour for me which turns out really well and i'm loving how it looks on me now! I was surprised that there was even a shoulder massage after returning from the hair wash and treatment. That was really nice too :)

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Esther

June 17, 2018

Cosy Japanese Salon

Review for Mizuho

I came across this salon on beauty undercover and wanted to give it a try as the reviews were good. Booked an appointment for hair colour + highlights with Mizuho. She was patient to understand my requests and was attentive throughout the treatment. I would say the stylist is professional and knows her stuff. I read up that she has over 10 years of experience. Overall I would say I’m satisfied with how it turns out. And the brownie point would go to how meticulous she was when helping me to snap a photo of my hair hahaha. The only thing to improve on would be the hair wash.

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Jeanne Tastavy

May 17, 2018

Amazing !

Review for Kei

Perfect result for Keratin treatment: hair soft and shiny. Plus Kei is extra nice, very good moment there: Totally recommend it!

 

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

sabrina

March 13, 2018

Always satisfied

Back to Covo on 26/02 for Keratin treatment, hair color and trim. I think it’s really pleasing to do alternate treatment every few months; tokio inkarami versus keratin to have a slight different look & feel. Keratin treatment has a beautiful result and presented a smart professional look. Whereas tokio inkarami gave a cool & hip look. :) thank you Kazz for your recommendation.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

sabrina

March 10, 2018

Totally Satisfied

Went to Covo katong for tokio inkarami treatment, hair and fringe cut. I was quite anxious as I wanted to have the perfect side way fringe cut that suit me, after having long fringe for quite sometime. Gratefully, Kazz was very professional with excellent judgement and the hair & fringe cut turned out perfectly well. Further more the recommended hair treatment tokio inkarami was great; it added softness, smoothened the hair and has a natural volume look. Thank you so much Kazz!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

LaySee

January 13, 2018

Personalized experience

Experience was great with very personalized attention by Asako from beginning to the end of the whole hair cut, perm and treatment.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Claudia

July 13, 2017

Good Skill & Experience

I must say the Japanese never fail to impress. Came to COVO Katong especially to try the Step Bone Cut + do a corrective hair colour with Ura-san. Although his English was not very fluent, we had no trouble communicating and understanding each other. I like how he would always utter to himself in Japanese during the haircut, as if he was thinking out loud of how exactly to do the cut. I presented him with sort of a challenge, as my hair was over-layered but I did not want it too short yet wanted it neater. Ura-san really rose up to it! The colour he did was a deep ash which gradually faded into a lighter ash. My hair never looked brassy and I like how I would wear different tones in the few weeks. The colour is becoming to light for my work and I am likely to go back for a touch-up soon. Ura-san was also very thoughtful. There was a customer paying before me, so he invited me to sit at the couch first rather than stand behind. I noticed this wasn't done for the customer of another stylist. Thanks Ura-san for a job well done and the overall good experience!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

sabrina

July 10, 2017

Great service

Great experience and service again in COVO. Came here for keratin treatment and it was beautifully done. Very warm and friendly environment with hairstylist Kazz, who is quick to attend to me and always provide personalized services. thank you! Will be back for hair color treatment the next trip.

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Jesslyn Wong

March 15, 2017

Very satisfied!!

I have been wanting to try short hair and having a fringe for quite some time, and since I was nearby, I walked into COVO for the first time, feeling a bit skeptical because I don't know how it would turn out.

However, Kazz (the senior stylist there) was really open in giving me advices and very patiently trying to meet my requests.

He also shared with me some styling tips, which were very helpful and ended off styling my hair for me.

Thank you Kazz! Definitely will come again.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

sabrina

February 28, 2017

Excellent hair service

I went to covo for keratin treatment + haircut and was very pleased with the services & result.

My hair use to be quite fizzy and difficult to control at times. With their kerasilk keratin treatment, my hair is now soft, smooth and easy to manage. The treatment was completed within just 2 hours by senior hairstylist Kazz. He is very friendly, polite and also provided advices on hair care. Covo is a great salon with personalized service throughout the hair treatment duration, from the start to finish.

Unlike some other salons, they usually assign an assistant to manage with hair treatment stuffs and the main hairstylist come by to check occasionally. I am glad I went to COVO and will definitely visit them again!

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

sabrina

February 28, 2017

Excellent Hair Service

I went to covo for keratin treatment + haircut and was very pleased with the services and result. My hair use to be quite fizzy and difficult to control at times. With their kerasilk keratin treatment, my hair is now soft, smooth and easy to manage. The treatment was completed within just 2 hours by senior hairstylist Kazz. He is very friendly, polite and provided good advices on hair care too. Covo is a great salon with personalized service throughout the hair treatment duration, from the start to finish. Unlike some other salons, they usually assign an assistant to manage with hair treatment stuffs and the main hairstylist come by to check occasionally. I'm glad I went to COVO and will definitely visit them again!

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Rays

January 08, 2017

Effective keratin treatment

Went for keratin treatment at Covo and the results were really good! Asako was my stylist and she patiently addressed my concerns b4 proceeding, as I have not done straightening of my hair before.

The environment at Covo is very quiet and personal, but not to the extend that it becomes awkward. Service was sincere from everyone at the salon. It has been sometime already from my keratin treatment and my hair is still looking straight natirally with just a bit of my natural waves coming back at the ends. Considering that my initial hair type was coarse and wavy, this treatment is really good to be able to tame my hair for so long!

Furthermore, pricings are reasonable for long hair as it's same price for all lengths, making it even more worth it. Will definitely place Covo on my list of favourite salons and be back to try more of their services. Thank u Covo! ❤

Review not yet verified

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Shenny

May 10, 2016

Amazing one year of hair journey

It’s been an amazing one year of hair journey together with COVO and it still never fails to surprise me at how they could always pull off the different hair requests I have each time. From blonde, to pink, red, blue… grey hair.. you name it, I’ve done it all at COVO. And I’ve always received nothing but praises from my friends at how beautiful my hair is!
The Japanese stylists at COVO are also highly professional, skilful and always so time efficient! Thank you COVO for always giving me my dream hair  :D  My current stylist is Shinobu from COVO Katong  :)

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Victoria

May 03, 2016

Best Japanese hair stylists

I went to Shinobu (COVO-Katong) after an unsatisfactory hair color + highlights at another Japanese salon. She came across as very experienced and she gives off a kind of vibe which assured me that I was in her safe hands. She also salvaged a bad haircut the other salon gave me.

I might say she is the best Japanese hair stylists I have come across so far. Tried out a few other Japanese hair salons, but the results were pretty disastrous to be honest (just that I did not want to post a negative review).

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Blog Review

April 01, 2015

First Digital Perm @ COVO Hair Salon

So, I made an appointment last week with no specific hairstylist in my mind since its my first time there. OH YEAH! Forgot to give intro: COVO is a japanese hair salon . All their hairstylist are professional japanese hair stylists . They have 2 outlets : Keong Saik Road & Tanjong Pagar, so I went to the Keong Saik outlet. When I step in, there was only 1 customer, 1 receptionist and 2 hairstylists. It was pretty quiet but I didn't feel uncomfortable at all cux the place REALLY does feel like home. The interior design is simple , neat & clean. Just the homey feeling I like~ I was told to fill in the form ; mostly questions about my hair which I think its pretty cool cux at least they want to get to know more about my hair. I was assigned to Asako-san. She introduced herself to me and we moved on straight to my hair. And this is where plans are not going my way AT ALL*sobs*: Me and Asako-san had a deep conversation about my hair for about 1 HOUR. The longest hair consultation I ever had. She told me my hair is too damaged to get a digital perm. She asked me whether I have bleached my ends before and I told her, 'I did, but it was all snipped off'. Asako-san was super shocked by that and couldn't believe it cux my hair colour is super light as if I've bleached it. LOLOL. She keep on saying she's too scared to do the perm that I wanted:This one!!! Pretty right?? She told me she don't think she can do it for me cux she's worried and scared will become super duper frizzy and the curls won't turn out like in the picture. I was sososo upset but I told her that I wanted curls no matter what>< *me throwing tantrum* She told me she understands my feelings but she pity my hair. So I was like hmmmmmmmmmm, I think super hard and finally made my decision:I told her, 'What if we just do the curls at the end? i don't think it will be as bad as the perm that I wanted'. Asako-san too thought long and hard and she said she's still scared but she say its better than nothing. So we both gave the 'okay' sign with shaking fingers.  Drink & チョコレート!>v<) There was another hair stylist and he told me he was worried that my hair would turn out very very frizzy but it came out better than expected. Yupp, agreed. Do I like it? Yupp! With a bit of styling on the curls it'll look much more amazing! But ... I guess I still want the perm that I originally wanted*Sobs* . Faster grow hair!!! HAHA. Anyways , big thanks to Asako-san for being such a friendly sport ! She kept on talking to me to make sure I don't feel awkward and of course, I did the same. It was fun talking to her! Me with my broken japanese and her with her not-so-good english. ITS OKAY! We totally benefit from each other! Heheh. I felt so happy after stepping out of the salon. I want be friends with them even if they're wayyyy older than me. HAHA. 

Haircut: 10 ot of 10!

Digital Perm: 9 out of 10

Good work Asako-san! Hope to visit you again in the future (:

Review obtained from http://whatwillbetoday.blogspot.com/2015/04/first-digital-perm-covo-hair-salon.html

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.