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Loves
- Staffed by experienced hairstylists
- Won an award for MUCOTA Perm
- Uses MUCOTA products extensively
- Easily accessible from Dhoby Ghaut MRT
- Affordable Prices
Not-So-Happy-With
- Relatively new
- Not so sure about results of Mucota hair colour
- More expensive than the usual hair salon
Very disappointed. Will not be coming back
Soo bin, who attended me is okay. She did color , trim and had a tokio treatment. All was ok. I had a 15% discount since I quoted a blogger. When they gave me the total bill.. i was so shocked as i paid S$700 plus. They even billed me for a trim that I can do it myself. They gave me alot of products that I dont think I needed. I regret going to the salon. There are so many hidden charges. Soo bin was nice but I think kenjo salon itself is not.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Good product and hair knowledge but misleading discount prices
Although I like Soo Bin's skill and customer service a lot, I don't like there are a lot of hidden costs. I checked before I went down whether I can get 15% discount using blogger discount for volume rebonding. They responsed yes. But on actual day, that 15% discount cannot be used for many items and not even normal packages. The discount can be used for alacarte service so I chose Omega oil treatment perm under alacarte session but was told that it is package and cannot be used too. As I like Soo bin, I think of buying their credit package which costs 500 $ but I found that there are a lot of terms and conditions which you cannot use for this and that and so on.
Overall, I am totally disappointed with the misleading discount and so on packages and I will never ever go back to this shop again!! Thumb up for Soo bin but thumb down for Kenjo!! Regret that I raved about this salon to my friends and colleagues...
Review approved by Beauty Undercover
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.