Kobayashi Hair Design @ Far East Plaza (Closed)

4.5(60 reviews)
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Where To Find Them

Overview

Description starts here...

How Much Do They Cost

Loves

  • Popular for Men's Haircuts
  • Good with MUCOTA Hair Treatments and Rebonding in general
  • Hair colour designs here are suited for professionals
  • Reasonable Prices
  • Pretty and friendly hairstylists
  • No hardselling

Not-So-Happy-With

  • This wouldn't be our first choice for vibrant hair colouring
  • Salon is not very spacious and may feel cramped when crowded
  • Kobayashi is more known for professional, classic hair designs rather than hair designs that push the envelope
  • Popular stylists have left the salon in recent months

What Other People Say

Loving It
48
Happy
7
So-so
Discontented
2
Disappointed
3

Andy

July 01, 2017

Terrible Attitude

Review for Penny

Would cut the hair even shorter than usually just to make sure that customers don't come back soon which defy from the length should be cut. Penny would also flykite on the customer although haircut session has already been fixed, should have at least inform on postponement if anything held up. The CEO and Francis would rather customer don't come back than to take feedback. Customer should beware of giving feedback, because the CEO boss will ask you to fuck off and don't come back. 

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

CS

November 18, 2015

Fixing a terrible cut

Review for Penny

My second time back to kobayashi and I'm so glad that they did not disappoint. Was in urgent need to fix my hair after a terrible cut from another salon previously. Penny who attended to me was friendly and most importantly professional. She was patient and careful, explained what went wrong and took steps to rectify it. I was quite apprehensive at first given my bad experience previously but im really pleased with the service and results.:)

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

JiaWei

September 10, 2014

Great service and nice talk

Review for Penny

This is my first time to step into a salon and this salon is recommended by my uncle. At first, I was served by a stylist and I was asked to have a seat for a while. I didn’t specify a stylist, and I was attended by Penny, a senior stylist. She is pretty friendly and she shared a lot of information with me as a layman in this field. I had spent a good time in this salon and it was a nice experience to be served a professional. I admitted that I was afraid of how my new hairstyle will be because I couldn't see clearly (as I took out my glasses).

A very special mid-autumn festival, thanks for the great service and nice talk :)

 

Review not yet verified

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Ruby

June 04, 2014

Angel hands!

Review for Vivian

i'm quite OCD when it comes to looking for a good stylist. and i'm sold the first time i went to kobayashi.

the stylist vivian was very attentive to my needs. gave me advise to what i should or shouldn't do. she is very very very gentle with my hair/head when it comes to washing and blow dry. I'm sure you ladies know how it is if you kena rough tugs and pull before. vivian has angel hands!

would highly recommend her service!

 

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Sophia

May 28, 2014

Very friendly and professional

Review for Vivian

I had a 3pm appointment today and was assigned Vivian. She was very friendly and professional and does the shampooing and head massage herself. Good service and haircut for $38 - women's long hair. Will be back again!

 

Please give your actual email!

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Clair

January 26, 2014

New Year New Hair !

The last time I dyed my hair was when I was 18 years old. This year tired of my dull black hair I decided to get a change.

Yes as you can see I really needed a change badly…

In search for a good salon to get my colouring done I came across http://www.beautyundercover.sg. This website is an awesome site for helping you decide which salon to go to they have listing of salons complete with reviews.

After browsing online I decided to go to Kobayashi Hair Design to get my hair done.
My stylist was Song Hee a super adorable Korean lady.She has great reviews online from both men and women.

If your worried about the language barrier fear not she speaks English very well I for one had a great time chatting with her . She is very polite and dedicated to her work when other customers requested for her to cut their hair she apologized as she was preoccupied with dyeing my hair and suggested to them another stylist. This is what I call professionalism!

I chose to colour my hair chocolate brown with gold highlights. Due to my tan yellowish skin darker colours tend to suit me better. The stylist was really nice when I asked about her opinion and she gave me tips on what would suit me best.

I really love the end result the colour and highlight suited me well and brought out my features. I had temporary curls done to get a taste of what I would look like with curls at my ends.

Taken few weeks later the colours are more distint after a few weeks of washing.

I would definitely recommend Kobayashi Hair Design this Japanese salon has proven to be able to provide great service and quality at a budget that won’t bust your bank account.

Read my full review here at http://sweetbunnylobang.blogspot.sg/2014/01/new-year-new-hair.html

 

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

msizah

November 18, 2013

Curls didn't remain after treatment

Went to do a mutoca dyna treatment. For that price I expected it to be a superior kind of treatment which is much better than any other normal treatment smooths out frizzes without forcing the hair to be straight as promised. Turns out it works and smells very much like hair rebonding / relaxer. Stylist mentioned no ammonia and no formaldehyde but I still don’t understand why the smell. I expected my poor hair to get a good treatment but instead it is just appearing like it has just done another damaging rebonding. Worse of all my original hair was digital permed before and I was promised that the curls would remain. But the result is the curls were kind of gone after the so called treament. It just feels so much like I had just rebonded my hairwhich I didnt want it to be! I was also promised my hair will revert back to its original state after 3-6 months. I would be happy if I could get my curls back though.
Price was very high also…
But if you just want that rebonding effect and dont mind paying abit more for a nice environment and good service then you should try it to see if you like it. Otherwise.. 

 

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

I would really like to say thank u for the great service and the salon has been cosy with nice staff around and the stylist was friendly and took time and effort to share hair care tips with me. This has been great.
However I can’t help feeling disappointed that my hair has turned out stiff and dry now,similar to the olden days hair rebonding / relaxer days except that it is neither curly nor straight hence look flat at the top and messy at the bottom .. the mucota treatment I have done here is so different from what I have researched on the internet and what I have expected it to be..I guess we really have to experience it for ourselves in order to know what suits us and what doesn’t.

 

Review approved by Beauty Undercover

Nov 20, 2013
 
M

msizah

Registered User

Dear Izah,

Thank you for your compliment on our environment and our service.
We strive to provide every customer with high standards of service and satisfaction and your encouragement motivates us to do better in this respect.

We are however sorry to hear that we did not meet your expectations in some aspects of your experience.

It is our company practice to consult the Customer on the prices and effects of the service to be rendered and to commence upon consent. We understand from the stylist that the consultation was performed and the risk of losing some curls is communicated. Nevertheless, it seems as if some miscommunication had occurred and we apologize for that.
The Mucota DYNA treatment is a premium treatment from Japan that consistently delivers on the promised effects as stated in the brochure provided. Many of our customers have given us feedback that the DYNA treatment reduced the frizziness of their hair significantly. While some curls are reduced, it is actually repairing your hair rather than damaging it. Hence, rest assured that Mucota DYNA is indeed effective at protecting your hair.
As for the smell, we would also like to assure you that the products used do not contain formaldehyde and ammonia. We have taken note of your feedback and will relate this back to the manufacturer.

We thank you for your feedback and will encourage all our stylists to do better in the future.
We wish you Happy Holidays ahead and do enjoy the electric air brush you received for our Mucota promotion!

Warm Regards
Team of Kobayashi Hair Design

Nov 19, 2013
 
N

NULL

Registered User

Jes

October 27, 2013

Awful experience!

I just returned home from Kobayashi Far East L5 branch. Awlful experience!
Firstly, I made appointment last minute because my hair is making me ugly and my regular stylist at another salon is full today so I was ‘assigned when arrived’. Guy hairstylist. I told him I wanted to trim; SHOWED him on my hair a length of about 2-2.5 inches to crop but when he started cutting, he said to cut about ’2CM’. I thought for a while, gestured to him the length again and said ‘inch not CM’. He answered “about the same”. Straight away I know this must be a rookie or lousy hairstylist. So I said ok, cut less better than more and let me see first.

Then I told him what I wanted. I have fine limp hair so I need my crown to have some volume. As you know, some hair stylist can be very heavy-handed when comes to layering. So I emphasised the need to NOT heavy-layer. This hair stylist took so long to cut my hair yet other than the length, I see no difference. My hair was last cut 5 months ago hence it has gone heavy already. How could a visit to a salon not have a difference to the ‘heaviness’ of hair? I told him I was not satisfied. He said he has already done what should be done. I wanted a more senior hair person to handle. I am willing to pay more. He asked the salon manager, a lady to come. I explained my concerns of the flatness and lifeless of the hair cut. She gave recommendations and I agreed and she instructed the guy hair stylist who was attending to me what to do.

What I find appalling was not the poor hair cut / lack of professional recommendations from the guy hair stylist. It was that he could call the service complete without blowing/styling my hair before I stepped out of the salon. As my hair was kind of sticking out, I couldn’t tell if the hair was straight. I asked him ‘aren’t you going to blow my hair nice before I leave?’ and told him I can’t see if the hair was straight with those sticking out. He could have the nerve to flip flip my hair and told me it was straight. For a cut, I was there from 3.10 pm until 5.15pm. I have no more time to waste. I paid and left.

I have never left a salon without my hair being blew nicely and styled (even though I always request not to use styling agents). This is simply unprofessional. How I look when I stepped out of the salon reflects ALOT of the salon quality itself. For this, I think the management should reflect on it.

After hearing the positive reviews of Kobayashi, I think it could either be bad luck (for me to get this hair stylist), wrong salon (maybe L2 is better?) or simply overhyped. It is really not the salon but the stylist. But for sure, Kobayashi L5 greatest mistake was assigning a rookie to a first time customer. First and the last. Businesses should understand that it is important to keep loyal customers continuing loyal and at the same time, impress upon new customers to make them repeat customers.

I will not go to Kobayashi L5 ever again.

 

Review approved by Beauty Undercover

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Dear Jes,

Thank you for visiting Kobayashi Hair Design.
We strive to provide every customer with high standards of service and satisfaction. We are hence very sorry to hear that you did not enjoy your recent experience with us.

As this was your first time in Kobayashi, our stylist adopted a professionally more conservative and cautious approach in his consultation and execution, preferring to adhere to your preferences and feedback as he progressively cuts instead of recommending a style change. The process took time because he did not wish to overcut both in length and quantity.
Due to your evolving requirements to not over-layer, not look ‘messy’ and later on to increase volume, it was a challenge; as our salon manager explained, there are limited options for such a haircut especially when you have straight and silky soft hair which naturally creates a straight heavy look but will become ‘messy’ with too much layering to create volume. In order to create more difference, our stylist eventually recommended with your agreement some point cutting, which would “stick out” somewhat due to shoulder length hair. Although the “sticking out” was explained earlier, it seems as if some miscommunication occurred at that point.

We thank you for this feedback and will encourage all our stylists to do better in the future.

Warm Regards
Team of Kobayashi Hair Design

Oct 27, 2013
 
N

NULL

Registered User

E.L

October 17, 2013

Overall services is very pleasant

I have thick and slightly wavy hair. I always have a fear of changing hair stylist due to my hair type (not easy to achieve a certain look that I like).

Since there are so many raves about Yumiko's skills, I decided to give it a try. I am so glad that I did :) She is very patient and she gives great advice. The overall services is very pleasant.

I will definitely head back to Kobayashi/ Yumiko for my next haircut :)

 

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Vaneyeo

October 13, 2013

Tame my rebellious hair

Yumiko Seah is the director at Kobayashi and she has been my stylist for many years. She really know how to tame my rebellious hair and at each visit, she often gives me her suggestions on how she thinks can be a good cut for me. Truly appreciate it. Her service rates is not cheap but is worth every cents.

 

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Ridhwan

October 11, 2013

Very well experienced hairdresser

She’s a very well experienced hairdresser and I’m very impressed by her service. I can see a very unique and huge difference. Definitely recommended to go to Kobayashi Hair Design!

 

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James

October 10, 2013

Vow to come back and maintain my hair style

Yumiko was excellent and the was a huge change in my hair I experienced very good service and the massage given was great . Advice was given on how to maintain and protect my hair.

Yes I vow to come back and maintain my hair style

 

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Joy Teng

October 09, 2013

So pleased with the way they treated us

Just went for a hair cut this evening with my sister Hui Ge and we both were surprised by their service - top notch!!!! We were both so pleased with the way Yumiko treated us! Visiting there again soon! :)

 

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Yap Jia Hui

October 07, 2013

Pleased with her service

I'm really pleased with Yumiko's service. She's so friendly and is very willing to help me fix my hair. My sister, Si Hui and Jie Ge are also pleased with her service!!

Kobayashi Hair Design is a must go for those who are keen in changing their hairstyles.

 

Pls provide us with your genuine email!

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Belle Yee

October 05, 2013

Good service and caring

My only selected hair stylist is YUMIKO. Why do I like this saloon, definitely because of her good service, caring and many good suggestions on my hairdo. Have been following her for few years. Great!

To improve upon

Not so much dislike. Perhaps the best thing for everyone is reduce the pricing?

 

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Daniel

October 05, 2013

Makes me feel relaxed

I feel easy whenever I step in the salon as I know that I can leave everything to my hairstylist, Yumiko, without telling her how is she suppose to cut in comparison to other salon. Instead of asking me how I want my hair to be cut, she always suggest to me. She possess great hair washing skills in combination of head massage, which she had taught her junior staffs well, that really makes me feel relaxed.

To improve upon
Perhaps the price is a bit high.

Still I’ll definitely come back because I can’t find another salon that makes me look as good as here.

 

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Alvin

October 05, 2013

Your hair will never go wrong

The stylist Yumiko is very professional. She would assess and give you her suggestion of a suitable hairstyle and of course explain to you. She is the type of stylist who have the skills to give you a new look and a suitable one.

Your hair will never go wrong with Yumiko being your stylist. Although her service may be a little expensive for some, but trust me, your money will be well spent!

Maybe my only dislike would be that my drink is usually not replenished. I usually only take plain water. But its just a small thing.

I would definitely come back! My friends and colleagues have been singing praises of my new look!

 

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Ms C

September 29, 2013

Quality of the services are comparable with top Japanese salons

This salon is a hidden gem. The quality of the services are comparable with top Japanese salons and prices reasonable. You also feel comfortable here, whether you are a lady or man. Song Hee is my Stylist, I'm very happy with her.

 

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Andy

September 21, 2013

Good service provided

A very friendly environment with good service provided at a reasonable price.

 

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Harry

September 21, 2013

Friendly and treat the customer well

Friendly and treat the customer well.(YUMIKO)

I will come back because like the way she cut my hair.

 

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woof

September 20, 2013

Professional and have very good skills

Stylist yumiko is professional and have very good skills

However its crowded on weekends.

 

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Ronghua

September 20, 2013

Knows what the customers wants

Stylist-yimiko is very professional and friendly. She knows what her customers wants. In short , her service is excellent. To add on, her team is great too.

 

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WengFai

September 17, 2013

Excellent hairstylist

Yumiko is an excellent hairstylist.

To improve

Please replenish your stock of root beer. I’m really fond of them ;)

 

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Leo

September 15, 2013

Friendly environment

Friendly environment and all staff give good recommendation to individual.

 

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Robin

September 14, 2013

Meticulous and considerate

Song HEE was meticulous and considerate and made sure I was comfortable and satisfied.

I will definitely come back for nice hair cuts, wash, massage and style or even if I want to try new styles.

 

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Dave

September 13, 2013

Provide professional service

Yumiko is a great stylist. She provide professional service and advice on hair style and care to look good. The price is reasonable also.

What can be improved

Should have more promotion for loyal customers.

 

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rengas

September 11, 2013

Hairstyle that suits me

Yu Mi Ko a Friendly stylist. Explain abt my hair & suggest me which style suits me. She do a lot more than what she talks which makes more satisfied abt my style.

 

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Lena

September 09, 2013

The cut is fabulous

I started going to Kobayashi for all my hair pampering since early this year. Read very good reviews about the place and my pretty high expectation was met. Been looking for Yumiko, the leading hairstylist ever since. The cut is fabulous and she’s very good at analyzing hair types and concerns. I particularly like it when she help me cut my fringe the ”Kogao” way, that is small face in Japanese. The perm I did lasted pretty long and settled nicely. And one thing to rave about the place is definitely the treatments. The scalp and hair treatments imported from Japan are just so awesome!

To improve upon

Well, the place is pretty small, sometimes felt a little cramped imo. And the full mirror makes it awkward when I’m wearing short skirt or shorts. Hahaha. But other than that, nothing to pick on.I will definitely come back! I have sworn my loyalty to Yumiko. Lol

 

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Travis Fum

September 09, 2013

I’m very satisfied with the look

My stylist is Yumiko and she is very professional and I’m very satisfied with the look/haircut created by her. The staff are also very courteous and attentive to details.

 

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Sharon C

September 06, 2013

The stylist shows professionalism

The ambience of the salon is good where they serve drinks and snacks to the customers. The stylist shows professionalism by giving suggestions to improve the customers’ intended design of their hair. Another good thing about Kobayashi is that the stylist usually will focus on just one or two customers at a time. I have total faith in Yumiko who has been my stylist for almost 8 years. She never fail to give me different unique styles and ways to maintain the health of my hair during my each visit.

 

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