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Act Point Salon @ Dhoby Ghaut Singapore Shopping Centre

Act Point @ Dhoby Ghaut Singapore Shopping Centre
Act Point @ Dhoby Ghaut Singapore Shopping Centre
Act Point @ Dhoby Ghaut Singapore Shopping Centre


Singapore Shopping Centre, #01-17
190, Clemenceau Ave, Singapore 239924

Telephone Number: 6337 3822
Opening Hours:
Monday to Friday : 11am - 8pm
Saturday : 10.30am - 7pm
Closed on Sundays
Other Outlets:
Act Point @ Bugis Shaw Towers
Services: , ,
Signature: , , , , ,
Be Ready To Spend:




Total Score
8.1/ 10



  • Stylists are highly experienced with perms and rebonding
  • Friendly hairstylists who give out hair advice
  • Usage of high quality hair products from known brands
  • No packages, no hardselling
  • Honest hairstylists you can trust
  • Close to Dhoby Ghaut MRT (Beside Park Mall)
  • Enjoy some peace and quiet at this salon


  • Salon is around the corner of Singapore Shopping Centre so you might have a little trouble finding it
  • Haircuts may not as amazing as the perms and rebonding


Close to the city and yet hidden from the hustle and bustle of busy Orchard, Singapore Shopping Centre houses Act Point’s second outlet helmed by Salon Manager Sophie. As there are relatively few walk-in customers, this outlet caters mostly to regular customers of Sophie, Ivy and Jess Kong, all of whom have gathered a sizable client base over the last 10-20 years. Both of them have been praised for the quality of perms they achieve, possible only because of their long experience and insistence on using only the most suitable hair products for customers (the full range of Shiseido Hair Straight is offered!). 

Best of all, Act Point offer no packages and no hardselling; stylists are focused on giving you only the best hairstyle.  With experienced hairstylists, good perming results, and affordable prices, Act Point at Dhoby Ghaut Singapore Shopping Centre is a great place to go for a peaceful afternoon perm.

If you are curious about who to look for and what you can expect from the salons\’ stylists, read the following tabs to find out more:

  • “Style Catalog” tab to see actual hairstyles performed for customers
  • “Stylists” tab to see how hairstylists look like and know more about them
  • “Price List” tab for latest promotions and prices for their various services
  • “Events and Media” tab to check out the latest events Act Point Salon is involved in.
Posted May 25, 2013 by


Style Gallery



Hair Colouring

Hair Cut




John from Act Point Salon

Because we want you to come back, we do only what’s best for your hair – John



No packages, no upselling of unnecessary hair products and services – only solid hair advice shared at length by its experienced hairstylists, Act Point Salon sets the industry standard for being one of the most transparent and trustworthy hair salons in Singapore. Don’t be surprised if a hairstylist at Act Point refuses to do a specific hair service you asked for; if the hair service is deemed to be too damaging for your hair condition or if the stylists are not confident of doing a great job, you might find yourself politely declined. This high level of integrity and responsibility is instilled into every Act Point hairstylist by its owners Sylvia Chew and John Ng. Having been in the industry for more than 20 years, Sylvia and John understands that building a long term relationship with clients is more important than profiting from an unsuspecting customer.

Sophie (Salon Manager)

With 12 years of experience in the industry, Sophie is one of the first stylists John and Sylvia groomed upon founding Act Point Salon. From the founders, she acquired skill, knowledge as well as a strong sense of integrity, only committing to take on a customer when she is at least 80% sure that she can do a great job. Don’t underestimate her due to her petite size; she is one of most requested hairstylists for perming in Act Point. Whether or not it is Digital, Japanese or Korean perm, her perming skill has been affirmed again and again by regular customers. Fluent in English, she is also hotly requested for hair colouring for Caucasian customers.

Jess Kong (Senior Hairstylist)

Having worked closely with Sylvia since more than 20 years ago, Jess is one of the key haircutting specialists in Act Point. Though skilled at all major hair services, she is fantastic at short hairstyles for females.  Fluent in both mandarin and English, she has a strong loyal clientele that includes quite a few Caucasian ladies! Many of her customers follow her for life, even bringing along their children who are similarly impressed by her prowess in colouring and perming!

Ivy (Senior Hairstylist)

Talk to Ivy about hair treatments and see her light up as she explains about different hair problems plaguing city folks today. Customers love her for her in-depth knowledge on hair problems, honest feedback about their hair condition and oh-so-comfortable head massage.

With 10 years of hairdressing experience under her belt, Ivy is also adept at typical hair services such as haircuts, colouring and rebonding.



Kim (Hair Assistant)

A sweet Vietnamese lady with over 3 years of experience in the hair industry, Kim is one of those who makes you feel utterly comfortable in the salon whether you are a new or regular customer. She assists hairstylists in hair wash, hair colouring and rebonding. Note that Kim is more comfortable conversing in Mandarin.


Beauty Undercover

Hello! I’m Part-Time Agent S :)

Due to the nature of my father’s job, I spent a few years of my childhood in Japan. Amidst the beautiful sakura and wondrous food, the perfectly-put together ladies with their impeccably styled hair made an impression. And then there are those Korean dramas… (no I am not a fan!)

I don’t  know if it’s just me but those SUPER auntie hairstyles I see on older Korean actresses just doesn’t appeal to me. That is why I’ve been ding-donging at the hair salon for the longest time… should I perm or not?

Shermeen Before Act Point Visit

I threw a dice and here I am at Act Point Salon!

My lucky stars must have been shining when I met Sophie.

I told her about my concerns (what I wanted and what I DO NOT want!) and she went on to soothe my concerns one by one. To understand the type of perm I was looking for, I showed Sophie some pictures and she in turn brought out magazines to run me through the type of curls and perm that suits my preferences and face shape.

Japanese Magazines

Since I was a perm virgin, she suggested for me to get natural curls first to get used to a permed look. Just like how some people find it hard to get used to a short hairstyle after having long hairstyle, some ladies also have trouble getting used to a permed hairstyle after rebonding their hair for years.

Consultation with Sophie of Act Point Salon

She then explained about the differences between ceramic, digital, hot, cold, chemical, Korean, Japanese perms (some are the same thing) and how fine your hair influences which technique you should choose, how the processes were like and how long it would take. She also asked if I recently coloured my hair; if you wish to colour your hair, do it 1-2 weeks after your perm. If you coloured your hair JUST BEFORE the perm, you may find your hair colour fades real quick!

Overall, I was impressed with her thorough explanations :)

(I thought she did this lengthy explanation only because I had a camera with me but apparently, she did the same for another customer who came in later on as well!)

Hair Wash

Sophie began the perm with a hair wash. It was not one of those super long and luxurious hair massage but it was quite alright.

Perm Pre-Treatment

I thought she was going to put those tongs on me right away but no, Sophie proceeded to apply pre-treatment cream instead. Both pre-treatment and post-treatment are important because chemical processes like perming / rebonding / colouring damage your hair significantly; to maintain healthy shiny hair, such treatments are hence necessary!

Hair Trim by Sophie

Once the pre-treatment cream has been absorbed, Sophie proceeded to trim my hair. Few people underestimate how important the haircut is for a good perm! Where the curls and waves form, where they end, whether your hair is long enough to irritate your eyes depends a lot on the haircut before the perm. That was why I was especially thankful that it was Sophie who attended to me.

She asked how long I wanted my fringe to be and if I preferred my fringe to curl inwards or outwards. I chose outwards as I prefer not to have my fringe fall onto my eyes while I work.

Small details that make all the difference.

Shiseido Creator Qurl Products

Next, Sophie applied the Shiseido Creator Qurl Pre-softener. These are the different types of Shiseido products used for rebonding and perming purposes for different hair types… Impressed that they actually stock and use the full range!

Not every salon I\’ve visited does that… (Due to inventory management issues, some salons choose to stock only the strongest, most damaging perming / rebonding solution to achieve the fastest results within the shortest time. This however only harms your hair!)

Application of Neutralizer

Next, Ericial, the hair assistant, put cling wrap over my head while the neutralizer is being absorbed.

While waiting, Sophie explained about how she was going to perm my hair.

Explaining about Tongs

Instead of using only one type of roller to create one-sized curls, she will be using a mix of medium and large rollers to create a more natural look.

Different Sized Tongs

Soon, she began curling.

Curling in Process


The process is lengthy, but exciting. With the wires connected, it does get a little hot, so be prepared for that.

Sophie and her colleagues were thoughtful enough to check in frequently to see if the temperature was still bearable for me.

Wires Connected

about 45 minutes later when your hair is FINALLY released from the rollers…



At this point, you will most likely look like a glorified ahjumma or a close relative of Phua Chu Kang.

Argh… those tight, tight curls closed to your head.


Post Treatment

Fortunately, this is not the end! Endure the post-treatment for another 20 min… (you can’t see much with a shower cap on anyway!)

Blow Dry

And finally, I saw the huge curls I\’ve been dreaming of…

And I am done… SORT OF!

How to Style hair

Before letting me go, Sophie took me through how to put leave-in conditioner the right way (part your hair down the middle, comb a 50cent-sized portion through each half with your fingers, before scrunching the hair up to your head), how to get looser, sexier waves (twirling your hair inwards while blow-drying produced tighter sweeter curls, then twirling outwards) and generically, how to style my hair.


At the end of the day, I had beautifully curled hair with a lot more volume, and a bill that was very, very reasonable.

Final Photo with Hairstylist

Does this look like what we decided upon at the beginning?


Total Time Taken: 3-4 hours




Treat your hair nice, and it’ll stay pretty on your head. Treat it mean, and like any sane being, it’ll leave!

Hair doesn’t JUST look pretty by itself. I don’t fancy a bald head (it gets rather chilly, I hear), so I sucked it up and bought the proper set of post-perm care.

Now, three weeks down the road, I’m glad I did.

2 in 1 Curl Definer + Leave in Conditioner

The Paul Mitchell 2 in 1 Curl Definer and Leave-in Conditioner I bought (the one on the right) definitely made my curls more defined. The styling lotion (the OSIS+ one I had) also kept my hair in shape! :)

Hope this is helpful to all who are interested in perming your hair!




SG50 Hair Treatments Promotion

50% off Shiseido Hair Treatments!

Terms and Conditions

  • Valid only with an advance appointment.
  • Valid for both new and existing customers
  • This promotion CANNOT be used in conjunction with any other promotions in the same visit.
  • Valid only from 1 August 2015 to 31 August 2015

30% off Second Hair Service!

Terms and Conditions

  • The 40% discount is valid only for the second, lower priced service in the same visit.
  • Valid only with an advance appointment.
  • Valid for both new and existing customers
  • This promotion CANNOT be used in conjunction with any other promotions in the same visit.
  • Colouring and Perming/Rebonding are not recommended in the same visit.

Limited Time Offer: FREE Shampoo and Mask (worth $160) when you go for KIN Hair Treatment ($250)

Comprising of Argan Oil, Macademia oil, Camelia oil, Grape seed oil and Kukui oil, the hair treatment provides maximum moisturizing and repair for your dry and damaged hair! Perfect for those of you with frizzy, dry hair ends that are hard to comb through!

KIN Hair Treatment


Gift Vouchers for Loyal Customers

Do approach your hairstylist if you qualify for the following gift vouchers from Act Point. The following vouchers are NOT valid for first time customers!

  • Beauty Undercover Reviewer Voucher: $10 off hair services if you write a review of Act Point Salon on Beauty Undercover
  • Birthday Voucher: $50 off hair services during your birthday month!
  • Referral Voucher: $10 off hair services if you refer a friend!

Offers All-Year Round

*Valid while stocks last

The following products and services will be offered free of charge for any rebonding, digital perm, spa perm and ceramic perm service performed by a senior stylist

  • Free Haircut (worth up to $35)
  • Free Basic Treatment

Not valid for Salon Manager or Director of the salon.


Student Discount

20% off hair services except Rebonding and Perming

Terms and Conditions

  • This promotion is valid for primary, secondary, junior colleges, polytechnics, ITE, NUS,NTU, SIM, SMU and SUTD students below 25 years of age.
  • for Students with valid student pass.
  • Promotion cannot be used in conjunction with other promotions.
  • Promotion applies only for ala carte services and does not apply to the rebonding and perming promotion.



Price List

Note that all prices exclude 7% GST!

Valid as of October 2015

Senior Stylist Salon Manager Director
Wash and Style 20 25 35
Men’s Cut 26 28 30
Ladies’ Cut 30-35 33-38 35-45
Men’s Hair Colour 50  50 50
Ladies’ Hair Colour 70-130 70-130 70-130
Hair Colour Retouch 70  70 70
Hair Highlight 70-130 70-130 70-130
Cold Perm 350 350 350
Hot Perm (Digital, Spa, Ceramic) 150 188 195
Normal Rebonding 150 188 195
C Curve Rebonding 200 238 245
S Curve Rebonding 200 238 245
Pre Treatment (Recommended for damaged hair and longer lasting Perms & Rebonding) Top up 40 Top up 40 Top up 40
Pre and Post Treatment (Recommended for damaged hair and longer lasting Perms & Rebonding) Top up 60 Top up 60 Top up 60
Joico 4-step Intensive Treatment 80 80 80
Shiseido Fuente Scalp Treatment 120 120 120
Shiseido Professional The Hair Care Treatment) 120  120 120

Shiseido Professional The Hair Care Treatment contains 5 choices of treatments:

  • Aqua Intensive Treatment for Damaged Hair
  • Sleek Liner for Rebellious Hair
  • Luminogenic for Coloured Hair
  • Adenovital for Hair Thinning
  • Fuentes Forte for Sensitive Scalp


Events and Media

Paul Mitchell Hair Competition 2015

Shiseido Beauty Innovators Hair Show 2013

Lian He Zao Bao Event 2013

Samsung Fashion Step Up 2013


FHM 2012


7 Reviews


    The team wore red to welcome CNY, great effort to create a CNY atmosphere!

    G K Tan

    Wanted to try a new salon for a change instead of my usual neighbourhood haircut. After doing some research, decided to choose Act Point for its good review and affordable price.
    Booked an appointment with Sophie Goh in 2015 for a hair cut.

    My hair is naturally straight with slight waves. Let Sophie decide how she want to cut for me since i thought experienced hairstylist knows better. Also told her my concern, thin my hair but not layer it as i didnt want my hair to twist here and there (like a christmas tree). She did thin it and not layer.. after the nicely salon blow dryed hair, went back home to wash, the few inches of my hair at the bottom twist/curl badly.

    Am only writing the review now as i wanted to observe a couple of months and let my hair grow out, maybe it will become better. But the twist/ curl persist till i had to grow my hair out and had a haircut at my usual neighbourhood area. Haircut here is not recommended or raved perhaps as much as their perm/rebond (havent tried before). As for now will not be going back there if i want a haircut. Will stick to my neighbourhood haircut.

    Review not yet verified

      Team of Act Point Salon

      Dear G K Tan,

      Thank you for visiting Act Point Salon!
      We are sorry to hear that you did not like the haircut from us.
      As you mentioned that the one-length haircut previously was too heavy, Sophie wanted to help change your hairstyle a little with a graduation bob cut that will lighten your hair with only very little thinning done at the back. Although she did mention that the haircut requires blowdrying to prevent twisting, she may not have made that point across clearly enough and for that we apologize!
      She has taken note of your feedback and will seek to improve customer consultation in this area.
      Thanks again for sharing your feedback and we hope that you can visit us again in the future!

      Warm regards
      Team of Act Point Salon


    Booked an appointment with Sophie at Dhoby Ghuat after seeing so many positive reviews. Had intended to do a perm. Upon reaching, was greeted and drink was served. Sophie check out my hair and advised me not to do the perm as I had just done cosme rebonding 3 months ago and if I proceed with the perm, the ends will be dry and not lasting. She also mentioned that with my current length, even if I do the perm, I’ll need to spend time styling. Appreciate her sincere advice. It is clear that the salon has live up to its name and was really sincere in doing the best for the customers and not just earning profits. As compared to the volume rebond which i had done last yr in zinc salon, I really appreciate the advice given. My hair was practically fried after doing volume rebonding in zinc, the stylist make no attempt to tell me that my hair is too dry for perm.

    Proceeded with a wash and blow. Products used were good. Head massage was great. Advice on how to better care for my scalp was given. The price for hair wash is also very reasonable. All in all, a wonderful experience and I will be back soon for the hair treatment, and hopefully a perm when my hair is ready.

    Review not yet verified


    Went to Dhoby Ghaut to perm my hair. Absolutely love it! Now I can enjoy the beauty of my luscious curly locks. Great service and great experience for a first time in a hair salon receiving professional works done.

    Review not yet verified

    C K Chai

    With sister’s recommendation and after doing some online research, I decided that I shall settle at Act Point Salon. Based on the reviews, I decided to seek Sophie Goh’s help to make it a success. It’s a painful 5hrs of process…

    Snipping off 5-6inches hair –> Hair Wash –> Blow dry –> Apply Rebonding cream–> Hair Wash –> Hair conditioning –> Hair Treatment –> Hair Wash–> Blow dry –> Final Hair Cut –> Styling –> Apply Serum

    Sophie is a rather detailed person, she will share with me the different type of rebonding cream for the various hair texture and what is the combination of the rebonding cream that will be used. However, she is very popular and there are many customer that goes for her in particular, eventually, she need to split herself to various customers and most of the time, it is the stylist assistant that help with my rebonding, etc. But she did the final touch up though… But I certainly do hope that she spend more time on my hair since this is my first visit to her.

    In case you are interested to look for Sophie, she is the Salon manager, so her price will be higher than normal hairstylist or Senior hairstylist. And she is not attached to any particular outlet, but rather she moves around the 3 outlets, namely in Beach Road Shaw Tower, Orchard International Building, Dhoby Ghaut Singapore Shopping Center. One thing good about the Act Point Salon, they are flexible enough to allow me booking when Sophie is supposed to be in another outlet on my intended appointed date.

    Credits: This is a review reproduced with permission from a blog.
    Read the original blog article here.


    After months of consideration, I rebonded my hair at Actpoint Salon by Bro. I rebonded on my birthday month thus they rewarded me with $50 voucher to be use. Which mean i only spend $100 on my hair. Rebond, cut plus treatment. Nice right. Hahaha. I’m beginning to love my straight hair now. It makes me look more decent and gentle looking(point made by others). Seeing my hair getting straight also means my end of internship. I rebonded my hair one day after my intern end.

    Credits: This is a review obtained from a blog.
    Read the original blog article here.

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