Verified by Beauty Undercover
“Even in treatments as short as 30 min, I must make sure that customers see a visible difference before they walk out of SONA Japanese Skin Studio.”
One of Agent G's favourite and Beauty Undercover's most trusted facial therapists, Shiori has just founded a new holistic Japanese skin concept in Singapore: SONA.
There are so many things we love about SONA, we don't know where to start! SONA is after all, the first and so far only Japanese salon that offers facial services together with complimentary facial + makeup product audit. Unlike other salons that tend to charge for each machine that they use, SONA charges one price for the SONA Customized Facials and uses a variety of machines to make sure that your face gets the nourishment it needs. This means that you have the chance to experience radiofrequency, ultrasound and many more machines... with just one price!
That's not all; facial is only the first step to help your skin get better. Continuous use of quality products that suit your skin is necessary to accelerate this process. Instead of pushing you to buy a whole new set of products, the therapists here at SONA will encourage you to use the current products that are suitable for your skin by taking a look at what you already have to mix and match. They will also share with you what ingredients you should look out for and what ingredients you should NEVER apply to your sensitive skin so you can understand your skin better!
Beyond the long-term results you see from facials, Shiori also loves to share about her second passion: Makeup. As flawless (or flawed) as your skin condition may be, makeup contours your face and helps to enhance your appearance. With skincare in mind, Shiori offers makeup services even for those of us with sensitive skin as well as personalized makeup lessons so that you can learn how best to conceal your imperfection and bring out your best features back at home... all while using products that best suit your skin.
SONA offers all the above in a cozy private setting on the second level of a shophouse in Tanjong Pagar.
As much as the proposition and the decor appeals to us, we think that Shiori and her team is still the biggest draw for us.
Shiori is one of the MOST knowledgeable Japanese facial therapist we know. Ask her anything and she can tell you the difference between one aesthetic treatment vs another. Combine the extensive knowledge with her first-rate Japanese service, skill and newest facial technology and you've got a facial treatment you absolutely got to try in Singapore.
Shiori is not the only facial therapist in SONA though. She is assisted by the very capable Emily who has also garnered many good reviews on Beauty Undercover over the years.
Perhaps its because SONA’s treatments are very effective or maybe its because the staff here is super attentive to each customer with ZERO hardselling, more than 90% of her new customers go back to SONA for additional services!
Overall, a must-try holistic Japanese facial salon we'd highly recommend in Singapore
Loves
- Results-oriented treatment supported by newest facial technology e.g. facial peels and machines
- One of the few Japanese facial salons that does extractions. They are careful not to be too harsh or painful.
- Experienced facial therapists
- Complimentary facial and makeup product audit
- Personalised service
- Private location within rooms
- Eye and facial treatment popular among male customers
- Both therapists are fluent in both Japanese and English
- Both therapists are flexible with opening hours
- ZERO hard-selling
Not-So-Happy-With
- 7 min walk from the MRT
- Not the cheapest facial salon out there
Facial Treatment
Been visiting SONA for almost a year. Zoey has been nothing but amazing. She’s very attentive and meticulous to attend to my needs. Indeed a very experienced beautician!
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Meticulous Service
I love the way no one hard sells packages here. The treatments are done meticulously and you can see the results.
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
VIO hair removal without pain
She finishes the VIO hair removal treatment quickly while talking, without pain. Highly recommend.
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Clear and relaxed skin
I enjoy coming to Sona Skin studio for my facial as each session is customised and tailored to my skin for that period. I found out that my skin got better as Shiori also suggest what types of products I should use for my skin. (Review approved by Beauty Undercover)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Feeling Fresh Facial
My second visit to Sona Skin Studio (1st was on 18th June and 2nd on 6th July), my facialist is Zoey and she is knowledgeable (I'm in safe hand). I didn't realise my face was in danger zone of dry sensitivity till zoey spotted it out for me and she also did some extraction for me (not painful don't worry). After service, there's no hard selling (very good) and my face really felt alot better after following her tips & advices on my skin care routine. Will be back again for another facial, face feels good and happy. 😊 (Review approved by Beauty Undercover)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Facial Treatment
Great service. Shirio and her staffs are very professional and knowledgeable. Evey treatment, Shirio will analyse your skin condition and advise on the treatment most suitable. Every facial I had, is very relaxing and good. There’s no hard selling, unlike other salons. Been with them for almost a year and will continue to go to them (Review not yet verified)
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Experienced and professional :)
I had a great experience with Sona. Shiori was very experienced and very accurately pinpointed the issues with my skin. I saw differences to my skin within my first 2 visits :) highly recommended for a totally relaxing skin pampering experience! (Review not yet verified)
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Awesome studio in my life
Totally I’ve been having hear treatment 3years and every time I satisfied. My eye lash lift and facial skin are definitely wonderful. Sure I’ll keep visiting here. (Review not yet verified)
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Excellent and really works!
Very professional service and genuinely want to help me treat my problem areas. Always helpful and willing to share information. No hard selling at all. (Review not yet verified)
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Awesome awesome awesome
My skin looks amazing, glowing EVERY time I come for a facial. And Shiori is a wonderful human being. (Review not yet verified)
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Fantastic experience with Shiori
SONA is the best beauty salon i have been to. Shiori is meticulous, efficient, knowledgeable and extremely gentle. I have been to quite a few facials before but SONA is a place i will continue to support from now on. Each session is an hour with no extractions but my skin has never looked better in years. Shiori customizes each session according to my skin’s needs and has never asked me to top up for serums / ampoules etc. Each facial leaves me relaxed and refreshed. The place is super clean and elegant. I love their signature zen scent so much that i ordered a bottle! Those who are looking for a good facial, I highly recommend trying this place out. They may not be the most affordable, the duration may be shorter than what you’re used to, no extractions may be discouraging to some.. but seriously, those 90 min facials have nothing on SONA! ❤️
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Amazing amazing amazing
I love getting my treatments with Shiori. The oxygen facial always leaves my skin glowing, and people have asked what I’m doing differently because my skin looks much better. The studio is convenient to get to, and the mood is always relaxed. No hard-selling. I’m very glad I found this gem.
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The best beauty salon in town
Overall top notch from services provided by Shiro and Emily... reasonable pricing and good varieties on the type of treatments available in this place.. ambience is amazing.... always feeling great after each session at Sona... a little heaven on mine...
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Facial service
Very good. She is very gentle and the experience is very comfortable
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Your skin needs this place!
What I really like about this place is that the facials are customised to your skin needs. And there are not extra charges for customisation too. My skin is always glowing after the facial! It’s not like the other salon where it’s always the same steps and products and it doesn’t really cater to what your skin needs at that time. Plus, it’s really a cosy place and everyone is so friendly. Makes me feel at home! :)
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Only place I go to
When you first enter it’s very welcoming and the rooms are inviting and calming. Shiori always takes time to hear about my skin’s condition and analyse it before telling me the treatment she will be doing. There’s no hard selling and you know they are sincere in helping you achieve your skin goals. I look forward to every visit I make at sona :)
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Feels like home
I saw the reviews online, and went to have my first facial here last October and I saw instant results. Shiori was patient, explained to me what she could to help my facial condition and suggested a suitable facial treatment. The small chats, the comfortable ambience and non-pushy service made me a regular. I was impressed by the results each time I did my treatment and it has been a monthly affair that I look forward to. One should really try Reverse Facial, I have gotten quite good comments from friends and colleagues after undergoing the facial and I swear by it.
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NO HARDSELLING :)
This is one of the first few facial salons i have been to with immediate effect. You dont even need make up and there is no redness or downtime. I wouldnt mind getting a package. There is completely no hardselling and i even had to ask for package price. very impressed. everything was great just that the salon does not have paywave (using phone). that would be really convenient
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excellent work
Cleanliness, efficiency, consistency, professionalism and above all the excellent work. :)
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The facial salon to go
I don't usually leave reviews but SONA and Shiori deserves this. I'm no stranger to facial and aesthetic treatments, having plowed through lasers packages and facial packages from big and small beauty chains. One thing that really strike me is the lack of selling of packages at SONA. I was just told how much my session cost today, and no mention of any package at all. I had to hang around until I can corner one of their therapist and ask about their packages. Hah. Back to my facial, I had Shiori as my therapist. Her assessment of my skin is spot-on. She was so gentle on my skin that I almost don't feel anything was done on my face. Two things that are different from the usual beauty chains is eyebrow shaping and neck massage, but I can do without it. Here comes the best part of the facial, no redness after my facial is done. In fact, there was a slight glow (makes sense since I did the Glow Facial, with an add on oxygen infusion treatment). I brought along my makeup kit but ditched it and went home on the train, makeup free. I can't wait for my next session with Shiori.
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Friendly therapist
The price could be a tad pricey however it is quite worth it. Painless extraction. Emily is a very gentle therapist and she will pay close attention to my needs. She is a very patient person. The entire experience is very comfortable and no hard selling at all. No extra charges for the use of machine. She gives very good recommendation for facial routine as well.
Review approved by Beauty Undercover
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Painless extractions
Painless extractions. Recommendations on how to maintain good skin.
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Shiori is very good with my sensitive skin
Great ambience. Shiori is very good with my sensitive skin, which strengthened tremendously after treatments here.
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Therapist here is very patient and meticulous
Therapist here is very patient and meticulous in her service. Furthermore, the ambience here is extremely relaxing. Having been with NUA/SONA for over a year, my skin has definitely shown improvement.
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effective and great service
I like that it is less pain, reasonable, effective and great service.
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Treatment is effective
Treatment is effective and entire process is relaxing.
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This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
I love how effective the treatments are!
I love how effective the treatments are! Only done a few times facials and could see apparent improvement, on top of that, excellent service! My beautician is Emily and she's very friendly and gentle, love how bubble she is every session, and how generous she is with tips ad advice to improve my skin conditions! Last but not least, it's value for money, I know more facials out there that are more pricey with a lot less results, no hard-sell either!
Maybe some loyalty programme for frequent customer or more discount? =D
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Facial at NUA
This was my first time going for a facial; was taken real good care of by Shiori San. Everyone was friendly and patient, and the premises were clean. Facial was gentle and relaxing. My skin was visibly smoother, brighter, and healthier right after. Thank you!
Review approved by Beauty Undercover
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Environment is soothing and relaxed
Environment is soothing and relaxed. Emily's relaxing strokes nearly made me fall asleep! I love how clean & clean my face looks after each treatment, and am looking forward to me next facial treatment.
What I think can be improve upon?
None I can think of! :) Am a happy customer
Review not yet verified
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Very happy with this place
I have always wanted to try facial but I have heard terrible things with regards to facial salon - customers experiencing bad skin reaction to the products used, intense hard selling, facials are overpriced, facial duration cut short etc. This is why I did extensive amount of research before deciding to go to Shiori for my first facial experience. I am glad I did! Im loving this place.
Did my first facial treatment and I can see that the skin was brighter after the treatment. I have always had back acne problem. While I was paying for my facial treatment I saw that Shiori provides facial for the back too. Decided to give it a shot and Im glad I did. Shiori helped me extracted the blackheads on my back and applied brightening cream for my acne scars. I did not even know there is such thing called back facial.
All in all, give this beauty salon a shot. They dont sell packages and dont do hard selling. The worst thing that you want is additional stress given by therapists during your treatment. The treatments are very reasonably priced as well. :)
Review approved by Beauty Undercover
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.