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Verified by Beauty Undercover

Pro Trim @ Ngee Ann City Takashimaya

Where To Find Them

What Deals Are Available

20% off All Hair Services for New Customers Only
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20% off All Hair Services for New Customers Only

Haircut, Colour, Perm, Men, Straight, Styling, Treatment

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20% off All Hair Services if you Refer a friend and an additional $100 credit for your next referral
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20% off All Hair Services if you Refer a friend and an additional $100 credit for your next referral

Haircut, Colour, Perm, Men, Straight, Styling, Treatment

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Spend $400 & Stand a Chance to win attractive prizes

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Both Ladies and Men have a lot of things going against them in terms of hair in Singapore. Unlike other Asian neighbours Japan and Korea, our climate is a lot more humid, our hair a lot more fine and for ladies, a lot less time to manage their hair. My dream, ever since I founded Pro Trim years ago, is to help the normal Singaporean on the street achieve a beautiful blow-out look with a great haircut and perm that requires less than 5 minutes to style!

Tino
Founder of Pro Trim Hair Salon

Overview

Furnished with relatively simple decor, Pro Trim @ Ngee Ann City is the type of salon customers are very likely going to overlook. You can't really see the salon from the outside but just peek in from the entrance and you'll find a standard salon layout like this:

To be honest, we were not exactly wowed when we first walked in.

However, our impression started to turn for the better after spending some time within.

You see, the major reason why we decided to visit Pro Trim @ Ngee Ann City was because Agent G's FAVOURITE Korean stylist Joel Park has just moved here. If you recall, Joel saved Agent G's limp bleached hair with an awesome perm that lasted for more than 6 months. We arrived just as he completed the perm for some customers and we're happy to note that his perms are as awesome as ever: natural, sexy and glamorous! That's as expected even though we could never stop being amazed at just how pretty his perms are.

What was unexpected for us. however, was the perms done by other stylists in Pro Trim @ Ngee Ann City. We can't help but notice that many of their haircuts are perms look ALMOST just as good as Joel's. VERY very well done!

It was only upon further probing that we realize why. Pro Trim @ Ngee Ann City is the chain's flagship store. This means that this is where all its most ZAI hairstylists station themselves.

This includes its co-founders Tino and Florence as well as its most illustrious Korean stylists Joel Park and Alex (whose poster you can see at various Pro Trim salons in Singapore!).

There are so many good stylists here that if you throw a dart, you'll get a good haircut and perm no matter who you hit.

They don't do many promotions nor advertising but still have a big group of loyal customers thanks to strong word of mouth recommendations! Their customers range all the way from bosses of conglomerates, indonesian tycoons, celebrity pastors to the regular working professional and stay at home moms.

From what we can see, the reason why so many people choose to come here despite its hard-tofind location and less-than-amazing decor is because of ONE THING: Skill.

Even before Korean salons came in, Pro Trim was known to be among the best in the industry for perms. Very early on, Pro Trim's Vidal Sassoon trained founder Tino saw and loved how the Korean stylists are able to create romantic, beautiful hairstyles. He has therefore invested a lot of time fusing Vidal Sassoon cutting techniques with Korean perms to achieve the best of both worlds.

The result: Easy-to-manage Korean style haircut or perm that customers absolutely love! He has since trained his stylists in a similar style, which is why so many of local stylists are very competent in this area.

Thanks to their expertise and the aggregation of top stylists in Ngee Ann City, there are VERY FEW MISTAKES or REDOS in this salon, if at all. Instead, this is the place many go to when they get their hair damaged elsewhere because the stylists here will know just what to do to fix it.

Competence aside, the stylists here are very easy to come back to because they are just so warm and sincere. In their presence, the stylists here feel more like friends and family so you can feel that they truly emphathise and feel for you. (This may mean a treatment or trim here without charges from CERTAIN stylists if they know you need it) They also do not hardsell products or services you don't need, so you'll feel particularly relaxed here.

Best of all, prices are not exorbitant and is in fact a shade below what you would expect for their experience and service, making it a top choice for customers looking for value-for-money services!

Pro Trim @ Ngee Ann City may not be the most cool or chill salon you've been to but if you appreciate a good haircut and perm, we're confident that you won't be disappointed!

Featured In

Loves

  • Top stylists from entire Pro Trim Salon chain are stationed at this flagship outlet
  • Perms and Haircuts are highly recommended here; they have a number of outstanding Korean and local stylists who are among the best in Singapore for perms and Korean style cut
  • One of Agent G's favourite hairstylist for Perm Joel Park is situated here!
  • Prices are pocket-friendly, not too exorbitant given the stylists' level of skill
  • Higher level of privacy as shoppers from outside are unable to look into the salon
  • Stylists here treat you more like a friend / family rather than customers. Hence, they don't upsell as much and give very honest useful hair advice.
  • They count a number of famous businessmen, Managing Directors, Indonesian tycoons and even a famous pastor as their customer!

Not-So-Happy-With

  • Does not have the most luxurious decor
  • Provides beverages and biscuits but service doesn't feel particularly impressive. Sincere but not yet WOW.

What Other People Say

Loving It
422
Happy
15
So-so
1
Discontented
1
Disappointed

kim jangmin

November 07, 2021

Perm by Director Joel Park.

Review for Joel Park

I permed by Joel on the recommendation from my friend. I was worried that the perm would come out too much like an Ajumma, but it turned out so natural and pretty. I feel so happy every morning when I look in the mirror. Thank you, Joel. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

stephine tan

October 31, 2021

Joel did very satisfied with my perm.

Review for Joel Park

I read many recommendations from blogs on Korean perms about Joel Park at Protrim. Joel did very satisfied with my perm. It was natural and easy to maintain. My sis also look for him now and very happy with Mr Joel Park. Thank you. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Serene Kim

October 26, 2021

Thank you so much Mr Joel Park

Review for Joel Park

I am really happy with my hair perm and cut. The curls are just the way I love it and it’s so easy to maintain the perm. Thank you so much Mr Joel Park, will definitely come back to support you and your salon. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

regina lim

October 16, 2021

Joel was very good!

Review for Joel Park

Joel was very good! He clearly knew what I wanted and did exactly that. And he got perfect haircut &perm skill!!! the best hair perm I've had in my life. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Tracy lee

October 10, 2021

Great experience with Director Joel Park

Review for Joel Park

Great experience with Director Joel Park. The hair perm and cut that he did earned me many compliments from friends and family. I look fresher and younger instantly with the refreshed look.The Korea treatment that I did absolutely saved my dry and damage hair! It’s very smooth now and I love it !! Thank you Mr Joel Park. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Elieen Feng

October 08, 2021

Best stylist Joel Park

Review for Joel Park

100% Happy with my perm done by Joel Park from Pro Trim Takashimaya. He got something special that no one has in SG. I’ve been to many salons in SG but Joel is the one who fully understand my hair condition and provide the right solution for my hair. Thank you Joel:) (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

carol lai

September 27, 2021

Super highly recommend Joel Park.

Review for Joel Park

My hair was quite messy and dry . so I ask Joel to help me to save my hair. The perm make very nice volume and big waves. Also, If you never tried Joel haircut skills, please go and get the best Korean Style haircut right now! I look forward to color my hair with perfect service with Joel and his team. Super highly recommend! (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Kristy low

September 19, 2021

That you Mr Joel Park.

Review for Joel Park

If you need a great hair perm or hair trim look for Joel Park at Pro Trim Hair Salon at NgeeAnn City. Orchard branch. He have 5 branch in Singapore. Mr Joel always will give you the best advice. Not pushy and he listens to what you want to do for your hair. Now, I have long hair and both my hair perm and trimmed were done by Korean director Joel Park. Love so much my hair perm . The hair style he cut and perm stays in shape for more than 6 month too. That you Mr Joel Park. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Jia lee

September 13, 2021

I look for My stylist Joel Park pass 10years.

Review for Joel Park

I look for My stylist Joel Park pass 10years. I am really happy with my hair perm and cut. The curls are just the way I like and it’s so easy to maintain everyday. will definitely continue to support you! Thank you Joel~ (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Wenny Tan

August 30, 2021

Joel is really great at choosing what colour suits your face skin tone. and his hair perm really super natural & big wave.

Review for Joel Park

Joel is really great at choosing what colour suits your face skin tone. and his hair perm really super natural & big wave. My hair was previously very frizzy , dry too but after the treatment that he recommended, my hair is looking so great & feeling very good & smooth! Would definitely return to him! Highly recommend! Also, although he is quiet, he listens to what you want well but at the same time he recommends what’s best for your face shape/skin tone and matching your natural hair perm. thank you Mr Joel Park. (Review net yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

catherine chi

August 07, 2021

Thank you Mr Joel Park.

Review for Joel Park

My friends introduced me Korean Director Joel Park . Last week I met Joel for perm my hair at Ngee Ann City Protrim salon. It's amazing , This is totally what I wanted. So natural & easy to maintain. And I also got discount for refer a friend system. My perm can last more than 5month now. Thank you Mr Joel Park. ..................................................................................................................................................(Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Karen Feng

August 02, 2021

Thank you so much Shawn!

Review for Shawn

Shawn is a Hidden GEM from Protrim! His perm is amazing! After the perm he still did styling for me. I really loved it. I can see his care for customer. I will definitely find him again. ..................................................................................................................................................(Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

kim sora

July 25, 2021

Thank you Joel Park.

Review for Joel Park

Korean Director Joel Park is friendly, nice and handsome gentleman. Joel giving your hair natural volume, and his perm that very easy to maintain. He is No 1 experienced with perms as , totally looking natural, my all family Trust him and enjoy the experience. Even his perm last 1year. with super natural curl. Joel is best of best. Thank you Joel Park and Protrim & stylena. .........................................................................................................................................................(Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Evon

July 22, 2021

Good cut

Review for Maggie

First time trying Pro Trim. I had a choppy cut few weeks back at another salon and Maggie did a great job softening my entire head of hair! ..........................................................................................................................................................(Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Ken

July 17, 2021

Experience was less than satisfactory with Joel Park

I had booked an appointment for a perm + haircut with Joel at 3pm. However, I was only attended to nearly 1 and a half hours later, around 4.30pm. Throughout the waiting period, I was moved from the entrance to a room in the salon and there were no magazines, refreshments, drinks or further updates on how long more the waiting time would take, except for arbitrary responses such as he will be attending to you shortly, and I ended up waiting more than 30 mins after that statement. Secondly, the pricing for perm for Joel was informed to me to be $180 when on the website it was stated that it was $155 for men's perm. Joel informed me that the $155 stated was for senior stylist only, but there was no mention on the website that there would be a surcharge for a director-level stylist, or any mention when I was booking the appointment. During the perming process, the picture I showed previously to Joel of how I wanted my hair to look like was that of a natural perm, but I was shocked to learn that no heating machine was used during the perming process, as should be standard for any ordinary perm. I had permed my hair previously many times at previous establishments and even though I always asked for a natural perm, a heating machine was always used to ensure that the hair looked like it was permed at least. Unfortunately, I only realized that no machine was going to be used when the curls were taken out and my hair was going to be washed. When I mentioned to Joel if a heating machine was going to be used, he mentioned that there was no need for natural perms. I felt that he should have at least mentioned that to the customer BEFORE the process if he felt that was the way to go, as I would have disagreed as I would obviously want my hair to look like it had been sort of permed after paying $180 for it. Lastly, during the washing process mentioned above, Joel washed my hair halfway (with soap in my hair) and left me at the wash basin for 20+ minutes before another stylist came to rinse my hair. I am not sure if this is the normal process but a heads up or any form of communication that this is normal and it would take x amount of minutes would have been nice. Overall, I was very surprised that my experience would be so poor given the huge amount of 5 star ratings for Joel here. Unfortunately, due to a lack of communication from Joel and the fact that he seemed to be have been very busy the whole day led to a very poor experience for me. The only pros for me would be that the haircut was decent and the staff were generally nice and friendly. Other than that, highly do not recommend. (Review verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Dear Ken, Thank you for visiting Pro Trim. We are sorry that you did not have a good experience here. We understand the long wait must have been upsetting. We should have informed you about the possible waiting time as his appointments are usually very packed esp on weekends. Still, it is our responsibility to let you know. We will discuss about this and see how we can improve our processes for a better experience in the future. Also, we used to serve refreshments and magazines for customers prior to COVID but heightened measures meant that we no longer do so. In light of gradual reopening, we will relook at what we can offer to improve our service. As for the pricing, we would like to apologise that the price on our website is indeed not the most updated. The most updated price list is at our physical shop itself, which is readily available upon request. Still, we will be updating it as soon as possible to prevent any misunderstandings. Thank you too for letting us know so that we can make changes to it. Whether we use heat / cold perm depends on the style selected. While heat perm is available for men at Pro Trim as well, the price is far higher at $280. Also, it is often more damaging as heat is involved on top of using perm lotion. As Joel is able to achieve the desired effect at lower price and lower damage to your hair with cold perm, he proceeded with the perm without using the machine. We are sorry that we did not explain to you clearly before this - we will learn from this experience and do better in the future. Thank you again for your feedback. One more thing we would like to share about: even though it seems as if nothing was done at the wash basin, the assistant actually applied the neutralizing shampoo to your hair. It is important to give the shampoo time to penetrate the hair as it neutralizes the perm lotion and closes the hair cuticles, reducing any damage. We are really sorry that we didn’t explain about this. Once again, we would like to apologise that we didn’t meet your expectation and satisfaction. We are glad to hear that you're happy with the haircut but yes, we have much to improve upon in our service. Thank you for taking the time to share your experience with us. We will take your feedback seriously and look at how we can work harder to provide better service. Hope you have a nice week ahead. Warm regards Team Pro Trim
May 04, 2021
 
O

Owner

Pro Trim @ Ngee Ann City Takashimaya

julia ji

July 13, 2021

Thanks Joel! 감사합니다

Review for Joel Park

I’m so happy to writing my review for Joel Park. Lovely Curls are manageable and he's very skillful. He doesn’t leave you in the hands other person to do the main processes which we think is important part. Joel is friendly and care us all the time. Refer to many of my friends with Joel, they all happy with him too. Thanks Joel! 감사합니다 (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Audrea Yang

July 04, 2021

Wonderful hair service with korean Director Joel Park.

Review for Joel Park

Wonderful hair service with korean Director Joel Park. Joel Park is very professional and perfect details when he doing my hair every single step. All my sister and friends are very happy to follow Joel Park.. Thank you Joel Park and his team. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Diana Wong

June 12, 2021

Thank you Evane😊

Review for Evane

The best salon in SG! My stylist Evane always give me 100% satisfaction with perfect hair! She know my hair condition and own volume. She uses skills that suits my hair! So nice! (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Wenny Tan

June 06, 2021

Thank you~ Joel.

Review for Joel Park

I just did my perm last week again with Korean Director Joel Park. Joel has great skills which is why I'm a big fan customer. He Everytime gave me great new perm. Ha has perfect skill and his two assistant are very good too, Joel and his team very good take care of me, High recommend to him.. Thank you~ Joel. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Sydney Kang

May 31, 2021

Great service and skills I’ve ever experienced!

Review for Joel Park

I went to shop for dyeing my hair root & treatment. Actually my hair was kinda messy and super dry so I ask Joel to help me to save my hair. First of all, the color matched perfectly with my old hair color and I know it’s quite difficult to make it even as I went other shop last time and she make my hair as two tone color and it’s looks super messay even after dyeing root hair. But I love my hair with it and the color is like I dyed whole hair!!! Furthermore, the most beautiful thing is the haircut! If you never tried his haircut skills, please go and get the best Korean Style haircut right now! The treatment! My hair back to the healthy and bouncy condition!!! I love the hair after ‘The Midas Touch’! I highly recommend Joel and ProTrim, I am always Super satisfied on their service! Thank you and Love you ProTrim! (Review approved by Beauty Undercover)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

xing zhang

May 30, 2021

My family and i always look for Joel only.

Review for Joel Park

I have been following Joel since he was at Centre point many years ago. He every time will make a perfect perm for me even my hair is too dry. I will always love to come back with him his volume perm ,coz his perm easy maintain and last longer. Joel is really professional and Perfect stylist. My family and i always look for him only. thank you Joel. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

joanjiang

May 24, 2021

Great job again Joel~

Review for Joel Park

I know Joel Park quite long now. Joel knows the best for my hair. The Perm I really can say that,. he is the best in Singapore. Very easy to maintain with out any care.. Every time when I do my Perm, can last 1year.. Great job again Joel~ Thank you. (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Sylvia Lee

May 21, 2021

My friends all happy when visit with Mr Joel Park hair service..

Review for Joel Park

Mr Joel Park takes his time to understand what his client want & make sure what they understand the process. He supervises his assistant well and make sure that they are professional according to his instructions. I recommend a lot of my friends.. My friends all happy when visit with Mr Joel Park hair service.. Thank you ~ (Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Julie Owl

May 19, 2021

Joel😄

Review for Joel Park

If you are looking for the salon that gives you 100% satisfied hair, Just go Pro Trim and find Joel. He is the best hairstylist in Singapore. He has been my stylist so many years and he always make my hair the best! Highly recommend! ((Review not yet verified)

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

dolly cho

May 09, 2021

Mr Joel Park is very skillful stylist.

Review for Joel Park

Mr Joel Park is very skillful stylist. Every time I had perm with Joel ,Always he give me great job. Also he give me great color, root volume perm. And He really listen what customer want and need. especially he have great skill with perm. I guess that's why he have a lot of customer.. My family always look for him too. Thank you Joel.❤ Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Dalphen

April 28, 2021

Thank you Joel!

Review for Joel Park

Joel is always amazing! He knows what I want. I showed him 1 picture and he made my hair exact same as the picture. I will comeback again!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

jean toh

April 28, 2021

Thank you so much Joel and your team.

Review for Joel Park

I had a lovely hair perm & haircut with Joel Park. He was very scrupulous and very confident in his perm. This is my first time with Joel and I am Glad I did not make the wrong choice. I very happy with the hair perm. I will definitely go back to him for hair done for next time. Thank you so much Joel and your team.

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Evelyn

April 23, 2021

Thanks to Evane

Review for Audrey

Visited Evane last week. Evane has exceeded my expectation again. I got a really nice perm. Will come back with my mom soon!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Regina Teo

April 22, 2021

Thank you Qiu..

I would like to recommend stylist Qiu.. Me and my husband always do hair from her. She know what we want before we tell her.. really good..

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

Pelin

April 20, 2021

Thank you Selyn

Selyn is really professional. I did ash grey highlight. I really like my new hair colour. Selyn told me how to keep the hair colour last longer. Thank you!

Review not yet verified

This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.

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