Verified by Beauty Undercover
“Beyond quality products and technique, all our beauticians possess the Heart of Yamano. From person to person, hand to hand, heart to heart, we do our best to give customers the best facial experience using gentle natural and effective products exclusively available at Face+!”
$200 for not one but TWO Facials by a Japanese Facial Salon?
While it may sound unbelievable, we've gone down and visited this gem of a salon located right at level 4 of Orchard Central: Face Plus by Yamano.
Those who're well versed in Japanese skincare may find the name Yamano familiar. It is after all a subsidiary of Yamano / Doronko Cosmetics - the brand that specializes in using Amber and Clay in its beauty products.
Yes, Face Plus by Yamano is the facial salon under THIS Yamano. You can not only expect the therapists to use the White Clay here, they carry the entire Yamano series (including the super high end Kohaku Century Shiro) and use them exclusively during the facial!
If you don't yet know about Yamano, the products here include Doronko Clay, which can very gently remove dead skin and dirt thoroughly from your skin, making it perfect for those of us with sensitive and acne-prone skin. Beyond that, they are infused with the very valuable amber. Neither a crystal nor a mineral, amber is in a class of its own, a material that highly coveted for its healing properties. Originating from fossilised sap, amber contains succinic acid that aids in aerobic respiration of our cells and growth of new cells, stimulates hyaluronic acid production within the skin and fights free radicals to slow down aging! It is after a decade of research by Mikio Yamano and a laboratory in Japan that allows Yamano to incorporate amber in many of its singature products.
It is exactly this product that Face+ uses for its customers. Judging by the number of regular customers coming back to Face+ over the past 10 years and the flawless skin of its facial therapists, the Bidou product from Yamano appears to be working really well!
That's the first thing we noticed when we got the chance to chat with Face+ therapists - their skin all look so supple and moisturized that they glow! We believe that facial therapists and their skin condition are often the best ambassadors for the quality of the facial and the facial products so we're really tempted to give Face+ a go!
Despite the more humble environment, the facial therapists here impress with their one of the best facial routines we've experienced. Whether in rhythm, pressure or accuracy of facial acupoints, the therapists here got it just right! Don't be surprised when you find your face glows for 2 weeks after the facial because its just so good!
As all facial therapists here have their facial routine standardized by the resident Japanese therapist Masayo, the facial feels amazingly good no matter who you choose. Apparently, all therapists here go through exams every few months to make sure that the facial feels exactly the same whether you're in Japan or here in Singapore.
Despite the use of quality products and one of the best facial massages we've experienced, we anticipated prices here to be expensive. Who knew that facials here cost $200 for TWO facials each month? That's the major draw of Yamano.
Believing that consistency is the key to healthy skin, Yamano offer low-priced facials for its members; pay $200 and you can come for 2 facials in a month! This price is so unbelievably low, it is probably cheaper than many of your salons in the neighbourhood - yet the quality of products and service is SO SO SO much better that we can't help but rave about it.
With zero hardselling, amazing massages and gentle facials suitable for sensitive and acne prone skin, Face Plus by Yamano is definitely among our favourite facial salons in Singapore!
Beyond attractive prices, Face Plus by Yamano offers a member loyalty program to reward customers who return for more services!
Membership Fee: One-time $50 fee
Membership Benefits
With the strong belief that consistency is key to healthy skin, Face Plus by Yamano offers an innovative facial membership that gets you TWO facials in a month at unbelievable prices.
Get two facials starting from just $200 a month!
Loves
- Patented Top of the line Bidou Facial Products made from Amber (Kohaku) and High Quality Doronko Clay
- Significant improvement in facial conditions after going for facial + using Yamano after care products (You can see a change in just one month!)
- Exquisite Japanese Service
- From rhythm, pressure and touch, every step is the standardized as the facial in Japan - regardless of facial therapist!
- Time-tested facial massage technique with over 50 years in Japan!
- Facial therapists here are mostly Singaporean, with a Japanese facial trainer stationed in Singapore
- All local therapists here are fluent in English
- NO HARDSELLING
- Pricing is very reasonable especially for their twice-a-month membership price. There is no need to buy packages as they offer a discounted price if you come back often! Two times is month is recommended as it is deemed optimal for our 28 day skin turnover cycle.
- Conveniently located in Orchard Central
- The salon opens till late - last appointment at 8.30pm!
Not-So-Happy-With
- No Facial Extractions (we think that's a good thing though!)
- Not the cheapest facial salon we've seen so far
- Decor of the facial salon not the most luxurious
Good attitude
Good attitude, Very comfortable (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Great customer experience
I’ve been having my facial here for about 10 years. What I really love are the very helpful and patient therapists and make the next session a better one. (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Patricia
I have been a happy customer of Yamano for close to 7 yrs now. Yamano strives to give customer the best facial with its high quality products and consistent service. I have sensitive and dry skin and often it would flare up in eczema. After using the products and trying out the facial, my eczema is now under control. My family and friends also commented that my face now glows and I look youthful. I would definitely recommend Yamano to anyone who is looking for a good and honest facial. (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Honest and good facial
Honest facial, professional therapists. Quality products from Japan. Have been with them for 10 years! Not pushy on sales, which is good for me! Products that I love: Clarifying lotion, zero serum milk and eye contour gel. (Review not yet verified)
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Review for Face Plus by Yamano
Used to have really bad acne, but my skin condition has improved tremendously after my facial sessions with Yamano! My facial therapist Michelle has done a great job in explaining the different steps/products used during the facial. She would also recommend the types of products to use based on my skin condition, and giving me advices on how I can maintain good skin care at home. I always look forward to my facial sessions with Yamano. Also, they do not hard sell products - (which I had previously bad experiences with) and would also recommend them based on your skin condition. Overall a pleasant experience with Yamano so far, highly recommended!
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Relaxing and rejuvenating
The facial has definitely help to improve my skin condition. There is no extraction of pimples which I hated the most. The almost 1.5 hours of facial is definitely something I looked forward to. They do not hard sell products and will recommend based on skin conditions and needs. Rox has done a fantastic job in recommending me products to use and maintain my skin at home. Appointment is easy to reschedule either via call or whatsapp.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Basic facial
Great survive with high quality of skills. Enjoyed my relaxing time there.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Totally in love with the facial experience @ Yamano
Yamano brings facial to a whole level for me. I've very bad experiences with facial in the past. Blotchy red marks caused by super pain extractions (ouch ?) and hard sell tactics followed by some bad attitude when I refused to sign up for their package. TBH I have my reservations when I went to Yamano cos its not widely advertised in Sg. My perception changed when my therapist (Chrissy) started to analyse my skin and intro the facial procedure to me. Chris mentioned that they dont do extraction (hurray!!) and they use machine to remove the dead skin cells in order for better cleansing and penetration. The whole process was sheer pampering. The light strokes used when cleaning the face, the use of the amber stone and the massage was so relaxing that I fell asleep for most of the session. Hence I cant really name all the procedures she uses. Post facial Chris only explained to me on the conditions of my skin and what kind of products is suitable for me. No mentioned of their package and products. I had ask her what are the different packages that are suitable for me. Now Im a happy customer of Yamano and looking forward to my next facial. Highly recommend for ladies out there that is turn off by the pain of extraction and hard sell tactics and looking for a pampering and spa like facial experience.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Facial treatment
Is a great experience in Faceplus by Yamano. Been to few Japanese salons in Singapore and Bangkok, feels this is the best. With soft touch feel, detail and techniques really makes me doze off immediately every time. Very relaxing. Moreover the facial which I did, have a very good result. Been here for almost a year. Chance it by reading beauty undercover. Definitely a best salon which I had went with no pushy sales. The products are very suitable for me as well though are expensive but willing to spend as long can treat my face.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Facial therapist is excellent
The therapist has excellent skill and the service is good.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
The therapist's skill is very good
The therapist's skill is very good. Provision of skin consultation & feedback is good. The service provided is good which makes me feel warm & welcome.
More promotion for facial package as Yamano hardly had in the past.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Everything is well thought of
Friendly, convenient. Everything is well thought of. eg. Hairdryer, make-up etc. Good Service!
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Really love the facial experience
Really love the facial experience & relaxing atmosphere here. The facial helps improve the overall complexion & acne condition.The therapists are skilful & will customise treatments to different skin conditions.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
I like the massage & the skill
I like the massage & the skill of the therapist, consultation base in skin needs and the effectiveness after the facial.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
They never rushed me to buy any beauty products
I have been coming to Yamano for over 5 years. The therapists here are very nice and they will recommend the correct options and therapies to your needs. Unlike other salons, they have never rushed me to buy any beauty products without first trying.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
The therapists are always very friendly
The therapists in Face+ Yamano are always very friendly and knowledgeable. They give advices to me in order to improve my skin condition. The facials are always very enjoyable and you can see improvements in your areas of concern.
Things to Improve upon
-more facial & more options
- facial for men?
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Yin Yin
Her Therapy is very good and help my skin improve. She gives me advice to help me maintain my skin condition.
Thank you very much Yin Yin san
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Refreshed after each treatment
The treatment at Face + by Yamano has benefited me a lot. My skin condition has improved, becoming brighter and softer. The products used are suitable for my skin. Doing facials here has always been relaxing. Refreshed after each treatment.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Chrissy has been a fantastic therapist!
Chrissy has been a fantastic therapist! She is very serious about her job and always do a very good job. I am extremely satisfied with Chrissy's service and her service is indeed recommendable! The experience from beginning till end is simply fantastic. Thanks to Chrissy's boss as well!
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
I can fully have a rest here
Quiet relaxable ambience and massage service! I can fully have a rest here. Thank You
Things to improve upon:
Price :)
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
I like the atmosphere, technique and products
I like the atmosphere, technique and products. Yamano products are very suitable for me. Even my skin condition is in trouble, treatment and products could help improving.
This is not related to beauty service, but just wondering if you have any service that I can charge smartphone during treatment that would be really helpful. Thank You.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.
Service is excellent from the start
Roxanne takes care to analyse my skin condition and chooses the suitable products for my skin. Her service is excellent from the start, ensuring the whole facial process is a comfortable and enjoyable one, like offering drinks and a foot pillow. I especially love that the treatment is full of massage which helps me to relax and does not have the conventional extraction in the routine.
Review not yet verified
This review represents the subjective opinion of the Beauty Undercover reviewer and not of Beauty Undercover.